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CelesticaCE

Consultant, Customer Business Unit Program Mgmt 1

Celestica Inc. is a Canadian multinational electronics manufacturing services (EMS) company that provides high-reliability design, manufacturing, hardware platform, and supply chain solutions to various industries worldwide.

Celestica

Employee count: 5000+

Malaysia only

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The Consultant, Customer Business Unit Program Management ensures customer-focused teams meet needs and expectations by managing delivery schedules, product development, quality plans, new product introductions, site transfers, and financial performance.

Requirements

  • Serves as the primary interface between the customer and the company for managing specific programs to achieve objectives.
  • Manages customer account profitability; forecasting, planning and monitoring efficiency and execution of strategies.
  • Collaborates with site teams to ensure product deliveries and quality meet requirements and that projects/programs remain on schedule.
  • Oversees projects/programs, including MRP volumes, new product development, and contract execution.
  • Coordinates and hosts regular program tracking meetings with customers and internal teams to maintain communication and progress reporting.
  • Monitors current and planned programs to achieve revenue targets and address any out-of-plan conditions.
  • Maintains frequent communication with customers to ensure satisfaction and gather performance feedback.
  • Prepares and analyzes customer surveys and self-assessments, resolving issues and acting as a customer advocate.
  • Participates in forecasting, planning, pricing, contract development, and monitoring inventory impacts of order changes.
  • Provides performance reporting and analysis for Operations and Customer Performance Reviews, developing plans to address any issues.
  • Supports account planning and strategy development, collaborating with sales and business development to meet customer needs.

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance

About the job

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Job type

Full Time

Experience level

Location requirements

Hiring timezones

Malaysia +/- 0 hours

About Celestica

Learn more about Celestica and their company culture.

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Celestica enables the world's best brands. Our customers face complex technological and supply chain challenges, which is why we partner with leading companies in demanding markets such as aerospace and defense, communications, enterprise, healthtech, industrial, semiconductor capital equipment, and smart energy to deliver comprehensive solutions. We understand that the success of our company relies equally on the way we work with our customers and the way we work with ourselves. Many of our customers are navigating the rapidly evolving market landscape, particularly in areas like cloud and data center technologies. That's why Celestica acts as an innovation engine, offering flexible engagement models that allow for joint design, customized hardware, or fully realized, ready-now solutions to help them capitalize on every opportunity for growth. We get their technologies out into the world faster through strong ties to the software and silicon ecosystem, strategic supply partnerships, and a compelling roadmap for innovation.

Our customers in the renewable energy sector, for example, require innovative and scalable energy storage solutions to capture demand in new markets quickly. We apply our proven experience in solar, wind, energy storage, and advanced power electronics to design, develop, and deliver complex solutions for residential, commercial, industrial, and grid applications. By working with Celestica, one customer was able to successfully launch their innovative product to market quickly, gaining early market share in a competitive U.S. market and ensuring their product met the highest quality and safety standards. For over 25 years, we've been immersed in the communications technology market, building a legacy of uncompromising quality and flawless execution. From switching and routing to optical and wireless data center products and cutting-edge 5G solutions, our insights and expertise keep our customers at the leading edge of technology. We understand the importance of choosing a partner that will optimize their supply chain, help them meet local market challenges, and minimize field costs, allowing their in-house teams to focus on innovation and growth. Our dedication to exemplary corporate citizenship is a key element of our culture; we believe our employees should act as a solid extension of our customers' brands by helping to make the communities where we live and work a better place.

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Celestica

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