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Catholic Relief ServicesCS

Manager II, Oracle Fusion Cloud Human Capital Management (HCM)

Catholic Relief Services (CRS) eases suffering and provides assistance to people in need in more than 100 countries, without regard to race, religion or nationality.

Catholic Relief Services

Employee count: 5000+

United States only

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Job Summary

The Sr. Manager for Oracle Fusion Cloud Human Capital Management (HCM) is responsible for leading, optimizing, and governing end-to-end HR business processes and system functionality across the agency. This role serves as a bridge between Global People Resources (GPR), business stakeholders, and technical teams to ensure HCM solutions align with business objectives, compliance requirements, and operational efficiency goals. The ideal candidate possesses strong technical expertise in Oracle Fusion Cloud HCM, combined with deep knowledge of Human Resources processes, system integrations, reporting, process improvement, and change management.

Roles and Key Responsibilities

  • Own and govern end-to-end GPR business processes within Oracle Fusion Cloud HCM, including process standardization, optimization, and continuous improvement.
  • Partner with GPR leadership, IT, vendors, and cross-functional stakeholders to align system capabilities with business needs.
  • Act as the functional and technical subject matter expert (SME) for the Oracle Fusion Cloud HCM modules such as Core HR, Talent Management, Recruiting, and Absence Management.
  • Translate business requirements into functional specifications and collaborate with technical teams on system configuration, integrations, reporting, and enhancements.
  • Lead system enhancement initiatives, testing cycles, defect resolution, and production support activities.
  • Drive release management activities, including impact assessments, regression testing, and adoption of Oracle quarterly updates.
  • Analyze existing workflows and identify opportunities for automation, process simplification, and improved user experience.
  • Develop and maintain process documentation, SOPs, governance standards, and training materials.
  • Advise on and implement data governance, security roles, compliance requirements, and audit readiness.
  • Monitor system performance, data quality, and reporting accuracy while ensuring alignment with agency policies and regulatory standards.
  • Partner with integration and reporting teams on interfaces, BI Publisher, OTBI, HDL, HCM Extracts, Fast Formulas, and related tools.
  • Lead user acceptance testing (UAT), stakeholder communications, and organizational change management efforts.
  • Directly manage a team of systems professionals to ensure consistent and high-quality operations of GPR systems. Additionally, provide guidance and mentorship to GPR users, analysts, and support teams regarding system capabilities and best practices.

Knowledge Skills and Abilities

  • Strong analytical skills, with the ability to identify issues and collaborate with key stakeholders for resolution while maintaining a positive and inquisitive attitude and excellent follow-through.
  • Strong techno-functional knowledge of Oracle Fusion Cloud HCM architecture, configurations, workflows, security, and integrations.
  • Knowledge of Global HR operational processes, compliance standards, and enterprise system governance.
  • Familiarity with reporting and integration tools such as OTBI, BI Publisher, HDL, HCM Extracts, Fast Formulas, and APIs.
  • Ability to make best practice judgements to plan and accomplish goals that align with agency need.
  • Excellent interpersonal and communication skills, with the ability to communicate/translate technical concepts to business users and relay business needs to technical partners.
  • Knowledge of integrations with payroll providers, identity management, or third-party HR systems.

Required Languages: Must be fluent in written and spoken English.

Travel: Must be willing to travel up to 10%.

Supervisory Responsibilities: Yes

About the job

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Full Time

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United States +/- 0 hours

About Catholic Relief Services

Learn more about Catholic Relief Services and their company culture.

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Catholic Relief Services (CRS) eases suffering and provides assistance to people in need in more than 100 countries, without regard to race, religion or nationality. Founded in 1943 by the Catholic Bishops of the United States, the organization emerged in response to the devastation of World War II and has since expanded its mission to address not only immediate humanitarian needs but also the underlying causes of poverty and injustice.

With a relentless focus on serving the poorest and most vulnerable, CRS works to improve the quality of life for countless individuals and families impacted by disasters, conflicts, and systemic poverty. The agency operates in many sectors including disaster response, health, agriculture, peacebuilding, and education, all underpinned by the values of respect, service, and solidarity. Every year, CRS reaches over 130 million people, delivering lifesaving services and advocating for the marginalized to ensure their voices are heard.

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Catholic Relief Services

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