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Casebook PBCCP

Software Account Executive - Level 2

Casebook PBC is a public-benefit corporation that develops a SaaS platform for human services organizations, offering case management and provider management software.

Casebook PBC

Employee count: 11-50

Salary: 80k-85k USD

United States only

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Location: Must be located South Central Region (TX, NM, CO, NE, KS, OK, MO, AR, and LA)

About the Team

At Casebook, our Revenue team is the engine behind growth and client success. This team of driven and customer-focused professionals partners with organizations to understand their needs and deliver tailored solutions that empower their missions. Through strategic sales, consultative partnerships, and data-driven insights, they drive new business, retention, and expansion. Their work ensures Casebook continues to grow sustainably while creating meaningful impact for human services organizations.

Your Impact

A team member at Casebook PBC plays a key role in advancing our mission to improve outcomes for at-risk children and families through transformative software solutions. They are dedicated to Casebook's vision: The Casebook Platform is built specifically to serve the needs of those that serve others and is: Human Centric, Always Current, Future Proof, and our mission: Develop transformative software to promote best practices and drive improved outcomes in human services. This individual exemplifies the Casebook values and works collaboratively to achieve the organization's goals.

As a Software Account Executive II, you’ll play a pivotal role in driving revenue growth and strengthening client relationships through tailored software solutions. You’ll collaborate with a diverse, high-performing team that includes client stakeholders, sales engineers, customer success managers, and product specialists to deliver impactful results and ensure exceptional client satisfaction.

What You’ll Do (Responsibilities)

  • Share the benefits of Casebook’s products to prospective customers in the United States and Canada:

    • SMB nonprofits in human services/social services,

    • Local and state government agencies and departments,

    • Tribal government organizations.

  • Develop and execute a territory plan to achieve the revenue necessary to attain quota. Quota is 3x On Track Earnings (OTE).

  • Generate sales leads from existing and new relationships and follow up on marketing-generated leads.

  • Maintain a healthy pipeline and provide accurate sales forecasts.

  • Have the ability to establish strong business relationships with nonprofit and government leaders.

  • Develop sales opportunities into signed deals.

  • Monitor the market, maintaining an awareness of competitor activity and passing this information, through proper channels, to the product management and sales teams.

  • Work cross-functionally with SDR and Solutions Consulting teams to align outreach strategies and deliver data-driven solution recommendations.

  • Maintaining up-to-date records in our CRM.

  • Ability to travel approximately up to 30%, sometimes on weekends for conferences, client meetings, or internal meetings.

What You Bring (Skills and Experience)

✅Required: 2+ years of nonprofit or government sales experience, preferably within human services or social services organizations.

✅Experience working in or volunteering with social service organizations.

✅Proven track record of success in sales, with proof of recent quota attainment or president's club participation.

✅BA/BS or equivalent education and/or work experience.

✅Experience with CRMs, preferably Hubspot and Gong

✅Sales Methodology training

✅Strong presentation skills and proficiency in using technology to communicate effectively with high-level employees in Casebook's target market.

✅Must have access to an internet connection of at least 25 Mbps during standard business hours.

✅Access to a home office or dedicated workspace is required.

💡 Why Join Casebook?

  • Great Place to Work Certified: We’re proud of our collaborative and supportive culture.

  • Competitive salary and benefits package.

  • Professional growth opportunities.

  • The chance to make a real difference by supporting those who help others.

💵 Compensation: Base Salary range $80,000 - $85,000 + Commissions + Equity

At Casebook PBC, our software makes people’s lives better. We are committed to empowering community well-being through adaptive, research-based, and practice-driven technology. Designed to “help the helpers,” our innovative and award-winning SaaS solutions enhance outcomes in human services. We continually expand and evolve the Casebook Platform, aiming to support more agencies and inspire industry-wide innovation.

At Casebook PBC, we are dedicated to fostering a multicultural, unprejudiced, and welcoming workplace where everyone feels included and valued. We believe that different perspectives, backgrounds, and experiences strengthen our ability to innovate and serve our clients effectively. Every employee is respected and empowered to contribute at their highest potential. Our commitment goes beyond providing opportunities—we actively create an environment where everyone has the support, resources, and recognition they need to thrive.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 80k-85k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Casebook PBC

Learn more about Casebook PBC and their company culture.

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Our customers, professionals in the human services sector, often face the challenge of managing complex cases and voluminous data with outdated or inefficient systems. This can lead to valuable time being spent on administrative tasks rather than directly helping the vulnerable individuals and families who depend on their services. Many human services professionals and leaders have struggled with antiquated information systems, leading to frustration and a desire for better tools. In an age where technology connects us globally and delivers services instantly, front-line workers in human services are often burdened with cumbersome, outdated software. This is why Casebook PBC is dedicated to developing configurable, intuitive, and easy-to-use software solutions in close partnership with these practitioners. Our goal is to empower caseworkers and administrators with modern technology that adapts over time, allowing them to spend less time wrestling with software and more time engaged in meaningful, face-to-face interactions with the people they are committed to helping.

Casebook's platform is designed to work just like our users do, allowing them to seamlessly switch between tasks, such as fielding a question about one case while noting an unplanned call for another, without losing their place. We understand the critical need for efficient data management, streamlined reporting for grant funders, and a clear understanding of a client's journey through the system. Our solutions are built to evolve with policy and practice in child welfare and human services, ensuring a best-in-class experience. By providing a scalable, mobile-ready platform, we enable organizations of all sizes, from small non-profits to large government agencies, to manage cases, track outcomes, and measure success effectively. We aim to simplify data management, allowing organizations to focus on their core mission: making a tangible difference in the lives of the people they serve. Every day, our software is utilized to help save lives, guide children back on the right path, and support society in caring for its most vulnerable members, thereby transforming the world for those who need it most.

Employee benefits

Learn about the employee benefits and perks provided at Casebook PBC.

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Matching 401k

We've got matching 401k.

Gym discounts

We've got gym discounts.

Life insurance

We've got life insurance.

Flex spending account

We've got flex spending account.

View Casebook PBC's employee benefits
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Casebook PBC

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