Join the team redefining how the world experiences design. As Senior Service Operations Team Lead, you'll lead and develop the Advanced Social Media Team, owning crisis and incident leadership for social media, and driving operational excellence.
Requirements
- Leading and developing a specialist team
- Owning crisis and incident leadership for social media
- Translating strategic priorities into actionable team plans
- Driving operational excellence
- Acting as the quality and enablement interface between teams
- Building and maintaining frameworks, playbooks, and documentation
Benefits
- Equity packages
- Inclusive parental leave policy
- Annual Vibe & Thrive allowance
- Flexible leave options
