Canals is hiring a Technical Support Agent to provide fast and effective support to distributors using its AI-powered platform. The role involves troubleshooting technical issues, collaborating with teams, and working with various tools to ensure a seamless customer experience.
Requirements
- 1-3 years of experience in technical support for a SaaS product
- Excellent written and verbal communication skills
- Ability to translate complex topics for non-technical users
- Highly organized, proactive, and comfortable in a fast-moving startup environment
