Surveys Project Manager (Remote, Remote, US)

Job Summary:

Manages the overall direction, completion, oversight, and budget of each assigned project. Responsible for independently running smaller programs, while supporting the Program Manager in extended activities on larger programs. Manages a team of field staff and vendors on specific programs giving them guidance throughout their projects, answering technical questions related to the project, performing technical reviews, and providing training as needed. Excellent problem-solver who thinks above and beyond the day-to-day and the short-term assessment and report. Demonstrates key leadership and client facing skills. Participates in developing new services or new technologies by working with Program Managers to reach program and divisional goals.

CORE Essential Duties and Responsibilities

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

1. Supports the Program Manager in daily activities as it relates to the successful management of large programs, including managing the overall direction, completion, and budget of the project.
2. Effectively and independently manages smaller programs within budget and on-time, while providing high client satisfaction.
3. Manages a team of project staff (including Lead Project Managers) and vendors on specific programs providing technical guidance and leadership throughout their projects, answering technical questions related to the project, performing technical reviews, and providing training as needed, ensuring conformance to BV’s program standards and workflow procedures.
4. Provides program management for multiple sites and states concurrently with stellar organization across multiple initiatives.
5. Manages multiple tasks and projects across multiple programs.
6. Client facing role; responsible for representing BV at pre-bid meetings, short-list interviews and project kick-off calls.
7. General understanding of the fiscal processes related to the project.
8. Meets or exceeds performance objectives for productivity and report quality.
9. Maintains project-by-project communication on programs with leadership team and keeps them informed of any actual or potential problems in meeting client deliverables.
10. Delegates tasks and responsibilities to appropriate personnel.
11. Presents key metrics defining project progress, problems, and solutions to leadership teams and clients.
12. Protects operations by keeping company information confidential.
13. Delivers outstanding customer service through timely response and proactive solutions to clients’ needs.
14. Demonstrates BV’s guiding principles in support of the company's strategic goals.
15. Follows all documented policies, Standard Operating Procedures, and Work Instructions applicable to the position and support of BV's quality standards and strategic initiatives.
16. Maintains safe and clean work area by complying with all procedures, rules, and regulations.
17. Must be able to meet the physical demands of the job.

Division / Role Specific Essential Duties and Responsibilities

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

1. Manages single and multi-site projects and understands the issues related to real estate transactions as it relates to zoning and land surveys.
2. Manages the overall direction, completion, oversight, and budget of each assigned project.
3. Responsible for the workflow of the zoning/survey team and to determine when part time as needed employees and outside vendors or additional resources are needed to manage workload.
4. Reviews and quality-checks ALTA/NSPS Land Title Surveys and Zoning Reports nationwide for single and multi-site transactions, particularly for complex scope requirements.
5. Understands the issues related to real estate transactions as it relates to zoning and land surveys.
6. Extensive knowledge of ALTA Surveys and Commercial Real Estate Due Diligence.
7. Manages team members via pro-active coaching and mentorship, and addresses performance and/or capacity issues as they arise. Provides technical training related to land survey work, as needed.
8. Monitors projects' progress through review of various matrices (using WIP, CARs, Fee Grid, etc.), measuring productivity and gross margin through to completion.
9. Educates existing/prospective Clients of products and services.
10. Identifies measurable and trackable key performance indicators that promote continuous improvement and accountability within the team.
11. Ability to answer technical questions related to the workflow and different services, perform technical reviews, understand client specific protocols/scope and provide training to staff.
12. Conduct performance reviews and manage team members.
13. Monitors attendance and provides professional coaching as needed.
14. Participates in developing new services or new technologies by working with the Program Manager to reach program and divisional goals.
15. Identifies workflow improvements, documents clear objectives and desired outcomes targeted for special project(s), and delegates responsibilities amongst their team based on the strengths of the employees. Demonstrates strong leadership and mentorship to see project(s) to completion.
16. Identifies any risks to revenue forecasts or contractual requirements in the interest of serving BV clients with the optimum results.
17. Manages a team of field staff and vendors on specific programs. Provides professional guidance to local vendors assigned to projects, as needed, answering technical questions that are beyond the Sr. Project Coordinator level of expertise.
18. Very limited travel by Plane, Motor Vehicle, or Train (up to 5% of work month) for team meetings. No onsite client requirement.

Supervisory Responsibilities

Supervises employees on the team in a direct reporting relationship. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning, and directing work, appraising performance, addressing complaints, and resolving problems.

Skills

The requirements listed below are representative of acquired skills required.

• Language Ability: Ability to write reports, business correspondence, and standard operating procedures. Ability to effectively present information and respond to questions from clients, peers, and technical field staff.

• Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables.

• Technology Skills: To perform this job successfully, an individual must be proficient in operating a computer, having knowledge of word processing software, spreadsheet software, and project management software. To perform this job successfully, an individual must be able to operate an electronic tablet in the field for live data collection.

Competencies

The requirements listed below are competencies required to perform the job successfully.

• Motivated to improve the status quo and consistently contributes to process improvements.
• Ability to lead initiatives related to process improvements.
• Self-starter and manage own time with minimal direction.
• Ability to communicate clearly and succinctly with clients as well as teams and stakeholders and possess strong client facing skills.
• Excellent verbal and written communication with internal and external clients.
• Demonstrates excellent problem-solving skills.
• Active listening skills
• Critical thinking skills
• Ability to motivate, develop, and direct people
• Ability to work independently, as well as in a team environment.
• Ability to work in a constant state of alertness and safe manner.
• Must have a cell phone and supply your own internet service.
• Asset Management division -- Energy specific: Strong understanding of commercial mechanical, electrical, and plumbing equipment including building control and automation systems, building pneumatic systems (ability to identify and quantify the losses with backup calculations), steam distribution systems (ability to identify and quantify the losses with backup calculations).

Education, Certifications, and Experience

Education and/or Experience:

Bachelor's degree (B.A. or B.S.) from four-year college or university in related field; minimum of five years of related experience. In lieu of degree, eight years of related experience and/or training, or equivalent combination of education and experience. Must have proposal preparation, budget development, forecasting, and financial management experience. Knowledge of and experience with web-based project management is necessary.

Certificates, Licenses, Registrations:

• Valid driver's license required with no significant MVA points/violations (clean driving record).
• Employees who incur $2,000 or more per year in company-related travel expenses will be required to obtain a Corporate Credit Card. Employees who incur less than $2,000 per year in company-related travel expenses will be required to have sufficient personal credit to cover their business travel costs.
• Professional Land Surveyor (PLS) preferred.

Physical and Environmental Conditions

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the field staff duties of this job, the employee is required to:

• Walk (material part of an 8-hour workday, up to 3 to 4 continuous hours at one time.)
• Stand (material part of an 8-hour workday, up to 3 to 4 continuous hours at one time.)
• Sit, Stoop, kneel, crouch, or crawl to observe basement and grade-level crawl spaces, and/or to read equipment data plates when necessary (at least once for each building assessed)
• Climb stairs (at least once for each building assessed)
• Climb various types of ladders to access flat roofs/hatch access (at least once for each building assessed)
• Balance
• Repetitive use of hands/fingers for keyboard interaction (frequently)
• Reach with hands and arms
• Talking and hearing (communicate with onsite contact)
• Vision (close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus)
• Lift and or move (occasionally up to 40 pounds)
• Operate an electronic tablet in the field for live data collection.
• Operate a computer (up to 100% of workweek)
• Operating a motor vehicle
• Ability to successfully work from remote location.
• Ability to travel by plane, motor vehicle, train to client/project sites across the U.S.
• Onsite visits can occur up to one continuous week at a time, or typically at least one or two days per week. As a general expectation, for approximately 2/3 to 1/2 of the workweek, travel and onsite work is anticipated and expected. Overnight stays away from home may be required.
• Work Environment: The employee is regularly exposed to outdoor weather conditions. The employee is frequently exposed to work near moving mechanical components and assemblies. The employee is frequently exposed to work near energized electrical components and assemblies. The employee is occasionally exposed to work in high, precarious places, fumes or airborne particles, extreme cold (non-weather), extreme heat (non-weather), and risk of electrical shock. The noise level at the project site is usually moderate.

While performing the office/offsite duties of this job, the employee is required to:

• Operate a computer (up to 100% of workweek)
• Regularly required to use hands.
• Repetitive use of hands/fingers for keyboard interaction (frequently)
• Talk and hear
• Frequently required to stand, walk, sit, talk and hear.
• Occasionally required to reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.
• Must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• The noise level in the home or company office environment is usually quiet.
• Ability to successfully work from remote location.

Travel Requirements

Travel by Plane, Motor Vehicle, Train to client/project sites across the U.S. as indicated in the essential duties and responsibilities section.