Remote IT Specialist (Project-Based, Part-Time)

This is a remote position.

About the Company:

A mission-driven organization providing music, education, and wellness programs to communities across the U.S. is seeking a skilled Remote IT Specialist to assist with various tech-related initiatives. This is a flexible, part-time role ideal for a proactive IT expert who thrives in a project-driven environment and is passionate about streamlining systems and solving real-world tech issues.

Role Overview:

As a Remote IT Specialist, you’ll work closely with the operations team to improve technical systems, troubleshoot integration issues, and build small tools or automations to improve efficiency. You’ll be responsible for assessing existing systems, recommending improvements, and executing hands-on tasks across multiple platforms.

Key Responsibilities:

• Troubleshoot and resolve syncing issues between HubSpot and Gmail (particularly with the deals pipeline)

• Automate data syncing between HubSpot and Google My Maps

• Develop a script or tool to calculate distances between client and service provider locations

• Enhance both front-end and back-end functionality of the company’s WordPress/WooCommerce website

• Maintain and update internal rosters and data — with an eye toward automation

• Optimize website performance and resolve any WooCommerce-related issues

• Set up web chat plugins to capture lead/contact information

• Install and configure tools to monitor site traffic and usage

• Assist in managing YouTube content (e.g., uploading, embedding in presentations, downloading for internal use)

Qualifications:

• Proven experience with CRM platforms (especially HubSpot)

• Strong technical background in WordPress and WooCommerce

• Working knowledge of Google Workspace, Google My Maps, and the YouTube ecosystem

• Familiarity with automation tools (e.g., Zapier) and custom scripts (e.g., Python or JavaScript)

• Excellent problem-solving skills and the ability to work independently with minimal supervision

• Great communication and documentation practices

Preferred Tools & Technologies:

HubSpot, WordPress, WooCommerce, Google My Maps, Google Workspace, YouTube Studio, Zapier (or similar), Drift or Tawk.to (chat plugin tools)

• Flexible, remote setup
  
• Opportunity to work on meaningful projects with direct impact
  
• Possibility of long-term collaboration