Medical Receptionist (ZR_23652_JOB)

This is a remote position.

Schedule:

• 37.5 hours per week, 8 am - 4 pm AEST, 30min unpaid break
  

• Answer and manage incoming calls, scheduling and confirming patient appointments
  
• Monitor and respond to emails promptly
  
• Maintain patient records
  
• Handle administrative tasks such as filing patient records and saving documents from emails
  
• Assist with the preparation of medico-legal appointments and reports
  
• Debtor Management - follow up on outstanding appointment fees
  
• Provide general administrative support during downtime
  
• Ensure patient confidentiality and adhere to data security protocols
  
• Handle approximately 130 calls per month, with varying daily volumes
  
• Manage both general practice and medical legal administrative tasks
  
• Collaborate directly with clinic owners and part-time nurse
  

Requirements

• Previous experience as a medical receptionist, minimum of two years
  
• Familiarity with medical practice management software, preferably Best Practice
  
• Excellent communication skills in English
  
• Strong organizational and multitasking abilities
  
• Ability to work independently and as part of a team
  
• Understanding of patient confidentiality and data security practices
  
• Comfortable with technology and quick to learn new software systems
  

Independent Contractor Perks

• Permanent work-from-home

• Immediate hiring

• Steady freelance job