This is a remote position.
Role Name: E-commerce Assistant
Schedule:
- 40 hours per week, Monday to Friday, 9:00 AM to 6:00 PM Pennsylvania time
Client Timezone: US Eastern Time
Client Overview
Join a thriving e-commerce enterprise that’s revolutionizing online retail through innovative product offerings and exceptional customer experience. This established business maintains a strong digital presence and is seeking talented individuals to support their continued growth and success in the competitive e-commerce landscape.
Job Description
Step into an exciting role where you’ll be at the heart of a dynamic e-commerce operation, managing everything from storefront optimization to customer satisfaction. This position offers a unique blend of technical expertise and customer interaction, allowing you to develop comprehensive e-commerce management skills while contributing to the company’s growth. You’ll have the opportunity to work with cutting-edge e-commerce platforms, particularly Shopify, while handling various aspects of online retail operations. This role provides excellent exposure to multiple facets of e-commerce, making it perfect for someone looking to build a career in digital retail.
Responsibilities
- Master the Shopify platform to maintain and optimize the online store’s appearance and functionality
- Conduct comprehensive product research to identify market trends and opportunities
- Create compelling product listings that drive customer engagement and sales
- Deliver exceptional customer service through various communication channels
- Manage inventory systems to ensure accurate stock levels and prevent overselling
- Execute day-to-day e-commerce operations with attention to detail and efficiency
- Analyze and improve product descriptions and categories for optimal customer experience
- Collaborate with team members to enhance store performance and customer satisfaction
Requirements
- Demonstrated experience with Shopify platform and e-commerce operations
- Proven track record in product research and market analysis
- Excellence in customer service and problem-solving
- Strong English communication skills, both written and verbal
- Meticulous attention to detail and commitment to accuracy
- Self-motivated with ability to manage multiple priorities independently
- Reliable internet connection and quiet home office setup
- Experience in inventory management and product cataloging
- Positive attitude and willingness to learn new skills
- Ability to work US business hours
Independent Contractor Perks
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job