This is a remote position.
Automation Support Specialist (Freelance – Remote)Location: Sarasota, FL (Remote OK)
Schedule: Monday–Friday | 8:00 AM–5:00 PM EST
Job Type: Independent Contractor
Join a fast-paced tech consulting company that helps businesses grow through smart automation, marketing, and technology solutions.
We’re looking for a skilled Automation Support Specialist who thrives on solving problems, building clean automations, and keeping systems running smoothly. If you’re independent, fast-moving, and love working with platforms like Zapier and Make, we want to hear from you.
Key Responsibilities:
Troubleshoot real-time platform issues and automation bugs
Build automations using Python, JavaScript, Zapier, Make, and REST APIs
Document all solutions with clear write-ups or Loom videos
Collaborate with a remote team asynchronously
Own quarterly projects (called “Rocks”) with $200 bonuses for on-time delivery
Improve internal tools and workflows between support tasks
Requirements
- Experience with automation tools (Zapier, Make, etc.)
- Comfortable working with APIs, Python, JavaScript, and JSON
- Familiarity with SaaS platforms and integrations
- Strong problem-solving and self-management skills
- Excellent written communication and async collaboration abilities
Performance Metrics:
Deliver solutions within 2 business days
80%+ of tickets resolved without help
Bugs fixed in under 24 hours
All solutions documented
Low follow-up rate
1–2 internal projects launched monthly
Clear, consistent communication
Benefits
What You’ll Love:
100% remote work
Immediate start
Long-term freelance opportunity
Work with a high-impact, remote-first team
Click “Apply Now” to submit your resume and include a quick note about your automation experience. Be sure to reference Job ID: ZR_22500_JOB.