United Kingdom onlyThis is a remote position.
Job Highlights:
- Contract type: Independent Contractor
- Schedule: Wednesdays 10:00-17:30 & Thursdays 10:00-17:30 with potential to increase for full time.
Client Time zone: UK - BST - London
Client OverviewJoin a thriving cleaning services company that’s making a real difference in people’s lives by providing exceptional cleaning solutions. This growing business values strong client relationships and operational excellence, creating an environment where every team member plays a vital role in delivering outstanding service. You’ll be working with a dynamic team that prioritizes both customer satisfaction and employee growth, offering you the opportunity to develop your skills in a supportive, fast-paced environment.
Job Description
Step into an exciting dual-role position where you’ll be the essential link between our clients and operations team. This dynamic opportunity to combine meaningful client interactions with critical behind-the-scenes administrative work that keeps the business running smoothly. You’ll serve as both the friendly voice clients hear when they call and the organizational backbone ensuring seamless scheduling and operations. Every day brings variety as you balance people-focused responsibilities with essential administrative tasks, making this role perfect for someone who thrives on diversity and wants to make a real impact on business success.
Responsibilities
- Manage client bookings and coordinate service appointments with precision and care
- Oversee calendar management and meeting coordination for leadership team
- Create and maintain employee schedules and timetables to ensure optimal coverage
- Handle comprehensive administrative tasks and backend office operations
- Engage directly with clients to provide quotes, service information, and support
- Resolve client concerns and conflicts with a positive, solution-focused approach
- Manage inbound client calls and inquiries with professionalism and enthusiasm
- Facilitate seamless communication between clients, management, and field staff
Requirements
- Bubbly, outgoing personality with exceptional interpersonal communication skills
- Strong verbal communication abilities and confident phone presence
- Natural sales aptitude and talent for building lasting client relationships
- Proven conflict resolution and creative problem-solving capabilities
- Solid administrative and organizational skills with attention to detail
- Experience managing schedules, calendars, and coordinating multiple priorities
- Ability to excel in multitasking between client-facing and administrative responsibilities
- Professional demeanor and pride in representing the company with excellence
Benefits
Independent Contractor Perks:- Permanent Work from home
- Immediate Hiring
- Steady Freelance Job
Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.
ZR_23752_JOB
Australia
United States only
Brazil only
Slovakia only
Canada only
India only