This is a remote position.
Schedule- Part-time role, 20 hours per week
- Monday to Friday
- 10:00am - 2:00pm AEST
The client is a registered NDIS provider supporting Australians with psychosocial disability. They deliver Support Coordination and Recovery Coaching services grounded in person-centred, trauma-informed care. They’re now seeking a skilled, adaptable and detail-oriented Admin Assistant to support our growing team from overseas.
Responsibilities
- Manage shared inboxes, calendars, and document systems
- Prepare onboarding packs, service agreements, and participant forms
- Conduct outreach via email to stakeholders, referrers, and participants
- Follow up on referral forms and support information gathering
- Maintain CRM records (e.g. Bigin, Splose) with accuracy
- Assist with newsletter distribution and information campaigns
- Provide basic proofreading, formatting, and system updates
- Track and update registers and records to support organisational compliance.
- Participate in regular virtual check-ins and updates
- Monitor our social media platforms and online presence and identify gaps for improvement.
- Work discreetly in the Australian Timezone, ensuring VPN usage and alignment to the Australian timezone for all tasks.
- Experience as an admin support in a healthcare, mental health, or NDIS context.
- Excellent written English and professional email communication skills
- Reliable internet and home office setup.
- Familiarity with Google Workspace, Canva, email tools, and CRMs
- Highly organised and proactive approach to task management
- Understanding of confidentiality and trauma-informed communication
- Background in nursing, allied health, tech or mental health (highly regarded).
Independent Contractor Perks
- Permanent work from home
- Immediate hiring
- Steady freelance job