Business Analyst / Project Coordinator

Company: Gerber Collision & Glass

Great Teams Don’t Happen byAccident

Built with Intent. Driven by YOU.

At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Ready to grow with a team that’s built for your success? Apply today.

Our Commitment:

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.

Job Description:

The Business Analyst / Project Coordinator will support the Growth team, specifically the VP of Market Performance in executing critical business initiatives, focusing on the reintegration of acquired locations and optimization. This role serves as a bridge between data analysis and project execution, providing the necessary reporting and coordination to ensure workstreams meet their strategic objectives and the shops return to profitability.

Key Responsibilities

Data Analysis & Reporting

• KPI Tracking: Monitor and report on key performance indicators across various workstreams, including DRP activation, sales gap analysis, and store-level operational metrics.

• Workbook Management: Maintain and update complex project workbooks that track budget data against actual performance metrics to identify and bridge gaps as well as update action plans.

• Trend Analysis: Utilize tools like DOMO and CCC to perform trend analysis on client scores and operational performance and help identify trends and interventions.

• Sales Support: Assist in identifying revenue gaps and work with the sales team on priority markets to ensure business case/budget alignment and achieve same store sales growth.

Project Coordination

• Provide administrative and analytical support for the reintegration effort of shops currently underperforming against their business cases.

• Workstream Assistance: Coordinate tasks across multiple workstreams including DRP Activation, Sales Strategy, Client Performance, and Operational Excellence.

• Meeting Management: Assist in scheduling and preparing agendas for cross-functional meetings with leadership, sales, and operations teams.

• Documentation: Ensure that playbooks and standard operating procedures (SOPs) for client improvement and market performance initiatives are properly documented and maintained.

Required Qualifications

• Education: Bachelor’s degree

• Experience: 1–3 years of experience in an analyst or project support role, preferably within a large, multi-site organization.

• Technical Skills:

  • Advanced proficiency in Excel or Google Sheets (Pivot tables, VLOOKUPs, etc).

  • Familiarity with CRM tools and data visualization platforms and BI tools like DOMO.

  • Experience with project management software is a plus.

• Analytical Thinking: Ability to synthesize complex data into actionable insights for leadership.

• Communication: Strong written and verbal communication skills for collaborating across diverse internal teams.

• Adaptability: Capability to manage shifting priorities in a fast-paced environment.

• Attention to Detail: High level of accuracy in data entry and reporting to ensure sound business decision-making.

Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:

• Annual Paid Time Off (PTO) plans

• 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week

• 6 paid holidays annually

• Medical, Prescription Drug, Dental & Vision Insurance effective Day 1

• 401(k) Retirement Plan with company match

• Employer Paid Short-Term Disability & Life Insurance

• Additional Voluntary Life Insurance

• Continuing Education Opportunities

• Free Prescription or Non-Prescription Safety Glasses annually

• Annual Voluntary Uniform Stipend

• Voluntary Daily Pay option available

About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details:

Expected Pay Range:

$90,000 - $110,000 / Year

Compensation is commensurate with skill, education and experience.

Supplemental Pay:
This position may also be eligible for Bonus opportunities tied to individual or business initiatives.