Field Service Engineer, Digital Radiography (OH/MI/IN)

Field Service Engineer, Digital Radiography

Territory: Ohio, Michigan, Indiana

WHO WE ARE:

ROLE DESCRIPTION:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned

• Executes scheduled preventive maintenance and maintains documentation of all service events, tests, and corrective maintenance performed on Samsung digital radiography imaging technologies
• Consults and collaborates with key stakeholders to prepare for installation and deployment of Samsung digital radiography imaging technologies, including but not limited to electrical, mechanical, gas, pneumatics, software, networking and integration to data/information retention systems
• Performs or coordinates assembly and installation, including but not limited to electrical, mechanical, software, networking and integration to data/information retention systems
• Prepares periodic maintenance instructions
• Performs required safety inspection and performance assurance
• Assess for compliance with HIPAA storage and security policies
• Completes documentation for entry into the centralized maintenance management system
• Completes and maintains system function, configuration and support documentation
• Ensures compliance with all federal/state/local rules and regulations and all applicable policies and procedures
• Directly performs or schedules with dealers or outside independent service vendors the performance assessment and preventive maintenance, and documents work performed
• Reviews outcome of repairs, preventive maintenance actions taken by dealers and independent service organizations and makes recommendations concerning changes to preventive maintenance schedules, procedures, or documentation
• Analyze and correct malfunctions. Analysis and corrective methods include but are not limited to observation of front panel and controls; interpretation of block and schematic diagrams; utilization of appropriate test equipment; replacement of components, PC boards, sub-systems and software; adjustment and restoration of network connectivity and integration to data/information retention systems; calibration and adjustment to manufacturers specifications; working with clinical and engineering personnel to correct operator based problems
• Performs investigative evaluation involved in patient and employee incidents / accidents. Document’s findings and reports as required
• Performs or coordinates the decommissioning of Samsung digital radiography imaging technologies and other medical equipment per established policies
• Assists, as required, with staff in-service education. Cross train new employees on use on test equipment, department procedure, and medical system support
• Develops and implements a plan for professional growth
• Maintains current with advancing technology, including provided training as required to perform duties
• Performs miscellaneous duties as directed in support of the need of the organization
• Expected travel for this role is 80%

EDUCATION & EXPERIENCE

• Minimum 3 years of experience servicing comprehensive imaging equipment, preferably digital and analog radiological technologies in a hospital or related health service environment required
• AAS degree in Biomedical Equipment Service Technology, Electronic Service Technology, or Computer Service Technology from an accredited program or military training in Biomedical Equipment training or Electronic Systems Support or a non-military tech school diploma
• Must be able to be compliant with hospital credentialing requirements

COMPUTER SKILLS

• You must be comfortable with technology, be able to present using a laptop computer and be able demonstrate proficiency with MS Office package, including Excel, Word, and Powerpoint; as well as Outlook, Internet Explorer, and Google Chrome
• Familiarity with clinical and economic outcome data, reimbursement, and managed care policies and procedures is highly desirable
• Must be able to assemble facts from various areas, analyze data, and provide informed recommendations to management

PHYSICAL REQUIREMENTS

• Regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 40-60 pounds
• Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear
• Must be able to sit and/or drive for long periods of time when travelling
• Regularly exposed to wet or humid conditions (non-weather); fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme cold (non-weather) and extreme heat (non-weather).
• Interaction with x-ray devices; for this reason strict safety and tracking programs are in place, requiring the utilization of dose monitoring equipment either full time or as necessitated by situation
• The noise level in the work environment is occasionally very loud.
• Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus

COMPETENCIES

• High attention to detail
• Understanding of terminology and ability to share and communicate effectively within the group
• Ability to organize and prioritize tasks resulting in consistent productivity
• Ability to function within and support a team environment and build strong working relationships
• Dependable and punctual
• Ability to meet accuracy and productivity goals
• Good problem solving skills, ability to evaluate situation and prioritize factors in decision making
• Self-motivated, utilize available resources for self improvement and development
• Flexible: able to follow directives and accomplish tasks outside of normal duties

About Boston Imaging