Portugal onlyCompany Description
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.
As a leader in the Internet of Things, Bosch offers innovative solutions for smart homes and cities and connected industry and mobility. 130 years after Robert Bosch founded Bosch with the first low-voltage magnet, 390,000 employees around the world have helped create trends in innovation and connectivity. Bosch is represented in Portugal by three divisions of the Group. Our industrial units are located in Aveiro, Braga and Ovar. From these locations we develop and produce ""Invented for life"" technology with a purpose: to improve life quality of people through innovative and sparkly products.
In Lisbon is located our headquarters where a specialized team works in the areas of sales, commercial and marketing and shared services of Human Resources for all Europe.
Bosch Service Solutions Division offers innovative solutions for ""Business Process Outsourcing"" for business processes and complex services. We work all over the world, in over 30 languages and 15 countries. We are focused on development and implementation of holistic and innovative solutions in areas as mobility, buildings and Customer Interaction as well as services related to internal processes Bosch, directed especially to the Accounting departments, Human Resources, Indirect Purchasing, Marketing and Logistics.
Bosch's Human Resources Office for Europe (HRS-EU) is located in Lisbon, Portugal. It is the first international HR service at Bosch and provides administrative support in this area.
Job Description
At Bosch we have established a new Employee Feedback Landscape that consist of two major elements, a modern and future oriented Employee Experience Management Methodology, and the realization in a state-of-the-Art IT-environment.
As member of the global Employee Experience Management Team, you will be part of our HR IT organization to oversee the technical activities all around the world to ensure the feedback of our employees is not just counted but does count.
LET’S MAKE BOSCH A HOME FOR PEOPLE IN A DIGITAL AGE
Our team is looking for a Global Application Specialist for our Employee Experience platform (currently based on Qualtrics).
Join our dynamic and multicultural Global Business Services organization in Lisbon, assuming the following responsibilities:
- Guarantee the smooth running of the experience management platform (Qualtrics) in close collaboration with the IT Team;
- Plan and manage the further development of the platform (regular releases/ sprints) aligned with the Owner and IT Team;
- Responsible for new internal requirements to be analyzed, implemented and documented;
- Ensure the compliance topics of the platform such as anonymization, authorization and deletion are regularly reviewed, adapted to new needs, and documented;
- Manage Maintenance and Support activities of the global team;
- Run and review related processes, optimize where required;
- Support with detective controls, audit checks if needed;
- Exchange with external providers on regular basis;
- Coordination of stakeholders and close collaboration with countries and other Experience Management Coordinators.
Qualifications
- Bachelor's Degree in business management or related field;
- Analytical skills for problem-solving and decision-making;
- 3+ years of IT experience;
- Experience of managing cloud-based solution in enterprises would be an asset;
- Experience in Analytics, Statistics, Data Science, NLP would be an asset;
- Strong combined knowledge and experience with:
- Atlassian Jira and Confluence;
- SharePoint and MS Office;
- Experience/Feedback Solutions;
- Ability to manage and work collaboratively and cohesively in a Global Team environment;
- Ability to coordinate and steer diverse program with internal and external stakeholders.
Germany only
Romania only