Content Writer

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact.
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

Our team is is looking for a content writer who understands web writing, SEO best practices, and brand-centered storytelling. They will craft various content types — including website copy, blog posts, social posts, and product descriptions — that address our target audiences and promote our brand. They will research industry topics and trends, optimize content for organic search, revise and edit pieces, and collaborate with other writers and marketers to ensure brand consistency. Ideal candidates will be creative, strategic, detail-oriented, and able to meet deadlines.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Content Development: Research, write, and edit clear, engaging, and high-quality articles focused on various topics related to outsourcing, customer experience, and business operations. Example topics include but are not limited to:
• What to expect in a CX outsourcing relationship
• How to vet an outsourcing partner for entry-level roles
• Debunking CX metrics: Which one is right for you?

• SEO & Keyword Optimization: Implement SEO best practices to generate organic traffic to our content.

• Quality Assurance: Proofread and edit your own work as well as work submitted by other team members, ensuring consistency and quality.

• Collaboration: Work closely with Subject Business Unit (SBU) heads and other internal teams for expert inputs and approvals.

• Content Strategy: Participate in the planning and execution of our content calendar, aligning with Boldr's goals and mission

Requirements

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

• Curious and authentic, just like us! #beboldr

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.

YOU HAVE…

• Bachelor’s degree in English, Journalism, Marketing, or a related field.
• Minimum 3 years of experience in content writing, preferably in the BPO or tech industry.
• Strong portfolio showcasing high-quality writing samples.
• Understanding of SEO, keyword research, and digital marketing.
• Exceptional writing, editing, and communication skills.
• Excellent knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications
• Excellent verbal and written communication skills
• Aptitude to quickly learn and navigate new technology, systems, and applications
• Ability to adapt/respond to different types of characters

Benefits

• Law Benefits
• Private Health Insurance
• Paid Time Off
• Training
• Life insurance
• Mental Health Support
• Learning and Development Programs

WHAT YOU’LL LIKE ABOUT US

● Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great.

● We geek out on new ideas, proposals, and anything that will positively impact our clients, and of course, you!

● We’ve got training sessions in-store to help you level up your skill set.

● With you on Boldr’s side, we’ll tackle social responsibility initiatives together.

● We have rest and relaxation benefits.