Voice Data Entry Agent

As a Voice Data Entry Agent, you will be joining our Data Enrichment team to support the data enrichment tasks for our clients. You’ll be held to a high quality of work standard and will be a contributor to the quality control process.

What will you do?

• Involved with either voice or non-voice processes, as required.
• Manage either inbound/outbound calls in a professional manner.
• Verifying information provided to our client by 3rd party entities by using online databases to cross-check information.
• Responsible for reviewing and completing Enrichment Tasks as defined and trained by the client
• Data entry, vendor resource verifications, board certifications, and following up with various state boards for statuses.
• Responsible for timely and quality execution of tasks.
• May be required to perform additional duties and tasks as required by the Company.

Why we think this job is great:

• It’s a full-time, 100% remote position where you’ll work from home.
• You’ll have clear goals and the training resources you need to deliver. How you execute and deliver is up to you.

Qualifications:

• Willing to work on both, voice and non-voice processes.
• Experience in an outbound/inbound call center, inside sales experience, or related sales or customer service experience is a plus.
• Excellent written and verbal communication skills.
• Available 40 hours per week starting immediately
• Adaptable and flexible, demonstrating abilities to work with process and information changes
• Ability to work independently or as an active member of a team
• Can support a WFH set-up
• Have a stable internet connection.
• A computer-savvy candidate is preferred.