Customer Service Trainee

We are BlueCross BlueShield of Tennessee, a taxpaying, not-for-profit health plan deeply committed to serving our friends, family, and neighbors across Tennessee and beyond. For over 75 years, since our founding in 1945 by Roy McDonald, we've been dedicated to providing peace of mind through better health. Our mission is at the heart of everything we do, guiding our efforts to ensure our more than 3.4 million members have access to quality, affordable care. Living in the communities we serve means those we cover are more than just members; they are an integral part of our lives. This understanding fuels our passion to partner with the best healthcare providers and to continuously innovate in how we deliver care and service.

We're proud of our Tennessee roots and our role as the state's largest health plan. Our workforce of over 6,500 dedicated professionals across the state embodies our mission daily. We strive to create a workforce that intentionally reflects the diverse people we serve, fostering an engaged and culturally competent environment where employees feel valued and understand how their work contributes to our collective goal of better health for our members. This commitment extends to our communities through initiatives like the BlueCross Healthy Places program, which builds free, accessible public spaces for healthy activity and connection, and the Power of We Scholarship, supporting students in healthcare-related fields to improve health equity. We are more than just an insurance provider; we are a partner in health, working tirelessly to make a positive impact on the lives of Tennesseans and the communities we call home.