Growth & Product Manager – Remote

Overview

We are seeking a Senior Growth & Product Manager to help scale a profitable SaaS business by improving user activation, retention, and overall product performance.

This is a hands-on, data-driven role focused on optimizing the full customer journey and driving measurable impact on key growth metrics.

About the Company

We are a remote-first SaaS company operating a subscription-based, product-led business with a global customer base.

The company is established, profitable, and run by a lean, high-performing team focused on sustainable growth and continuous product improvement.

The Role

You will own the end-to-end growth engine, focusing on acquisition, activation, retention, and monetization.

This role combines strategic product thinking with hands-on execution, working closely with leadership to identify opportunities and deliver impactful improvements.

This is a fractional role (~20 hours/week) reporting directly to the CEO.

Key Objectives

• Reduce customer churn

• Improve user activation and onboarding

• Increase perceived product value

• Optimize subscription economics

• Improve customer lifetime value (LTV)

Key Responsibilities

• Own and execute retention and growth strategy across the user lifecycle

• Identify friction points and optimize onboarding and activation flows

• Improve time-to-value and early user engagement

• Conduct customer research and product discovery (interviews, churn analysis, experimentation)

• Build and leverage product analytics dashboards and tracking frameworks

• Translate data insights into product improvements and growth initiatives

Candidate Profile

Must-Have

• 5+ years of experience in B2C SaaS or product-led (PLG) environments

• Proven track record of reducing churn and improving activation

• Strong experience with product analytics and data-driven decision making

• Hands-on experience with user journey mapping and experimentation

• Comfortable working in lean, fast-paced environments

Nice to Have

• Experience with subscription-based business models

• Familiarity with UX/design tools (e.g., Figma)

• Exposure to consumer infrastructure / SaaS industries

What We’re Looking For

• A hands-on operator (not a purely strategic or executive profile)

• Someone who combines product thinking with growth execution

• Strong focus on customer behavior and data insights

• Ability to work independently and deliver measurable results

What’s Offered

• Fully remote work environment

• High-impact role with direct influence on product and growth

• Close collaboration with leadership

• Opportunity to shape the next phase of the business

Hiring Process

• Initial screening conversation

• Competency interview

• Live working session / collaboration exercise

• Work history review

• Test task

• Reference checks

Additional Information

We are an equal opportunity employer and consider all applicants regardless of legally protected characteristics.

By applying, you consent to the processing of your personal data for recruitment purposes in accordance with applicable data protection laws (GDPR).