Claims Support Officer

BizCover, a leading online business insurance service in Australia, is seeking a Part-Time Claims Support Officer to join our dynamic claims team. The primary responsibility of the Claims Support Officer is to provide efficient and effective administrative support to the claims team, ensuring that claims are lodged accurately and in a timely manner. The successful candidate will work alongside a close-knit team of insurance professionals and will have access to unparalleled training and career development opportunities.

BizCover's mission is to simplify business insurance for small businesses through their innovative, easy-to-use platform. Since its inception over ten years ago, BizCover has disrupted the market and become a dominant player in the industry. As the company continues to grow, they are looking for talented professionals to join their team and help them revolutionize business insurance.

Responsibilities

• Provide administrative support to the claims team, including data entry, and preparing claims files for lodgment
• Assist the wider claims team in the management of claims, from initial notification to final settlement
• Liaise with clients, insurers, and other stakeholders to gather necessary information for claim processing
• Maintain accurate records and documentation for all claims
• Collaborate with the claims team to ensure efficient and effective claims handling

Requirements

• Previous experience in an administrative role, preferably in the insurance industry
• Strong attention to detail with excellent organizational skills
• Proficient in Microsoft Office and other relevant software applications
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong time management skills with the ability to prioritize tasks

Benefits

• Hybrid working model with flexibility to work from home 3 days a week and 2 days a week from the office (if not based in Sydney, the role will be fully remote)
• Free breakfast and more in the office
• Free flu vaccinations
• Exciting and rewarding team culture
• Quarterly recognition awards
• Business Casual dress code
• Growing company with progression opportunities