Join our Big Fiat team at Binance and help create a state-of-the-art onboarding platform for our customers. We are looking for an experienced Merchant & Community Leader to drive supply-side growth, merchant ecosystem development, and community culture at scale.
Requirements
- Proven experience in a marketplace environment, with hands-on exposure to buyer operations, merchant/seller operations, and/or community operations
- Strong understanding of the merchant lifecycle (Onboarding to Activation to Growth to Dormancy to Reactivation)
- Experience managing 10,000+ active merchants on the supply side
- Demonstrated success in merchant acquisition and scaling supply, including identifying and building sourcing channels
- Solid experience in community building and cohort-based operations; proven ability to foster engagement and loyalty
- Bilingual in English and Chinese, with exposure to international markets or global operations
- Strong analytical and strategic thinking skills, with a data-driven approach to decision-making
