Community Operations

Responsibilities

• Solve problems and answer questions raised by community members, provide support and assistance on behalf of the core team. 解决社区成员提出的问题并解答疑问，代表核心团队提供支持和帮助。
• Collect community feedback and suggestions on products and activities, and assist in product optimization.收集社区对产品和活动的反馈和建议，并协助产品优化。
• Manage the user community on platforms such as Telegram/Discord/Wechat, create high-quality and targeted community groups through autonomous governance, incentive programs and tools.管理 Telegram/Discord/微信等平台上的用户社区，通过自主治理、激励机制和工具创建高质量、目标明确的社区群组。
• Organize and implement community campaigns such as airdrops and AMA, track their results on new user growth and user activation. 组织社区活动，并追踪其用户活跃度的影响，以及APP MAU数据增长。扩大外部社区的覆盖，协助做活动宣发以及传播品牌内容。

Requirements

• Experience in community operation or related professional experience, with retail user communication skills and PR sense, ideally with community growth skills. 具备社区运营或相关专业经验，拥有零售用户沟通技巧和公关意识，理想情况下具备社区增长技能。
• Great passion for the cryptocurrency industry, ideally with experience in crypto and DAO. 对加密货币行业充满热情，理想情况下拥有加密货币和 DAO 经验。快速学习能力是必备条件。
• Fast learning ability is a must. Solutions focused, resourceful and strong sense of initiative. 注重解决方案，善于利用资源，并具有强烈​​的进取心。
• Experience in creating content for social media platforms. 拥有社区活动经验优先。
• Adaptive to flexible working hours and remote collaboration. 能够适应灵活的工作时间和远程协作。
• Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders. Additional languages would be a strong advantage. 需具备英语/普通话双语能力，以便与海外合作伙伴和利益相关者进行沟通协调。掌握其他语言者优先考虑。
• Any blockchain knowledge for educating new users will be an added advantage.具备区块链知识，能够为新用户提供教育，将是加分项。

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