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BetterUpBE

Senior Coach Operations Program Manager

Our mission: help people everywhere live their lives with greater clarity, purpose, and passion.

BetterUp

Employee count: 501-1000

United States only

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BetterUp is a company that offers coaching services to its employees, and it's looking for a Senior Coach Operations Program Manager to join its team. The company has a unique approach to the employer-employee relationship, offering benefits like access to BetterUp coaching, flexible paid time off, and charitable contribution matching. The role will involve supporting and optimizing the company's global coach network, leveraging data analysis and insights to drive transformational experiences for members. The ideal candidate will be a strategic thinker, data savvy, and a decisive leader with excellent communication skills.

Requirements

  • 7+ years of relevant professional experience in operations, program management, project management, analysis, or strategy
  • Demonstrated ability to operate strategically and influence across organizational levels, including with senior stakeholders
  • Proven track record of identifying high-impact opportunities, building alignment, and driving durable improvements across teams or functions
  • Incredibly data savvy with a high level of proficiency in Google Sheets and Looker. SQL experience is a plus.
  • High levels of technical proficiency to learn new systems/tools and experience leveraging AI for operational efficiency
  • Strong execution skills, ability to consistently meet timelines, exceed expectations and operate from a sense of urgency, thriving in ambiguity and shifting business needs.

Benefits

  • Access to BetterUp coaching
  • A competitive compensation plan with opportunity for advancement
  • Medical, dental, and vision insurance
  • Flexible paid time off
  • 4 BetterUp Inner Workdays
  • 5 Volunteer Days
  • Learning and Development stipend
  • Company wide Summer & Winter breaks
  • Year-round charitable contribution of your choice on behalf of BetterUp
  • 401(k) self contribution

About the job

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Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

United States +/- 0 hours

About BetterUp

Learn more about BetterUp and their company culture.

View company profile

Our mission: help people everywhere live their lives with greater clarity, purpose, and passion.

We believe that purpose and performance are an integrated journey. Since 2013 we have been pioneering transformation and peak performance in individuals, teams, and organizations. As the inventor of virtual coaching and the largest mental health and coaching startup in the world, we build and strengthen the mindsets, skills, and behaviors that help people achieve their full potential – in work, life, and all that they do.

BetterUp is the first Human Transformation Platform that scales whole-person behavior change, integrating into your flow of work to boost organizational performance and measurably impact key business outcomes. With behavioral science, analytics at scale, and evidence-based coaching to affect growth, we bring human transformation to organizations and self-actualization to people worldwide.

Our values

  • Courage: Dare often and greatly.

  • Craftspersonship: Find meaning in what we do through crafting excellence.

  • Playfulness: Great ideas come from health and happiness.

  • Grit: Perseverance driven by determination and passion.

  • Empathy: Innovation starts with understanding.

  • Zest: What sets you apart makes us unique.

Proven effectiveness, positive change

We take a dynamic, proactive, and personalized approach to transformation — to you as an individual, or you as a company. Through tailored experiences with unparalleled access to coaching, mentorship, and interactive content, our platform transforms the organization by unlocking individual and team potential at scale.

  • 90% of members see a reduction in stress

  • 149% increase in resilience

  • 181% improvement in focus

  • 222% increase in team agility

A diverse, inclusive culture

At BetterUp, we are dedicated to building an authentic workplace where people bring their full selves to the table — and we’re helping others do the same. Our research fuels our own inclusion and belonging, so we in turn can help every company we serve to reach their own goals. Our people reflect the diverse communities we are a part of, driving our innovation and helping individuals thrive.

Employee benefits

Learn about the employee benefits and perks provided at BetterUp.

View benefits

Volunteer opportunities

We take 5 volunteer days each year.

Wellness on us

Tune up with $600 each year for wellness programs.

Equity benefits

Experience a competitive base salary and equity package for each and every employee.

Education and learning

We support your continued growth through an annual $1K learning and development stipend.

View BetterUp's employee benefits
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BetterUp

Company size

501-1000 employees

Founded in

2013

Chief executive officer

Alexi Robichaux

View company profile

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