Sales Engineer, Federal

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact
As a Senior Sales Engineer, you will be responsible for providing analysis of customer requirements and developing technical responses to meet their business needs. You will work directly with the sales, engineering and proposal organizations to understand and provide technical leadership for qualifying and deploying Axon software solutions in law enforcement agencies across the country. You will lead the technical responses for sales requests including standardizing and streamlining our proposal content.

Federal Sales Engineer

Location: Remotely from United States, and on the road 75-90% of time
Reports to: VP, Federal Deployments
Direct Reports: N/A

• Set and manage expectations with senior stakeholders and team members
• Provide technical support throughout the sales cycle for opportunities
• Analyze incoming RFPs and provide strategic, and accurate technical responses that reflect Axon's mission and product capabilities.
• Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services
• Work with a team of networking and software professionals to deliver Axon technology to federal clients
• Ensure a robust and feasible implementation plan is presented to potential customers
• Analyzes IT system architectures for the purposes of scoping technical projects and recommending system improvements
• Engage with a federal agency’s technical and non-technical leadership to communicate project progress and information

What You Bring

• Demonstrated analytical skills through understanding and defining complex subject material.
• Must pass a Criminal Justice Information Service (CJIS) background check and maintain CJIS clearance. Handle confidential and highly sensitive information.
• Experience analyzing and developing technical systems and solutions (networking, applications, and services).
• Experience engaging client stakeholders at all levels with detail presentations and requirements gathering.
• Understanding of project management.
• Understanding of business process analysis.
• Able to effectively manage multiple projects, priorities, and tasks within a dynamic environment.
• Effective communication with both technical and non-technical people, including clients and vendors.
• Rigorous attention to detail and excellent technical writing skills including grammar, spelling and punctuation
• Ability to work independently and meet deadlines
• Experience in public safety industry.
• Experience deploying and implementing a Records Management System (RMS), Computer Aided Dispatch (CAD), or both, into a public safety agency
• Experience responding to high value RFPs
• Experience developing Statements of Work (SOWs)
• Experience working and influencing multiple stakeholders within a cross-functional, geo-dispersed team

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.