People Operations Specialist

ABOUT AVID

Avid makes technology and collaborative tools so creators can entertain, inform, educate and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recording and live concerts.

To learn how Avid powers greater creators or for more information, visit www.avid.com.

JOB SUMMARY

Avid Technology is looking forPeople Operations Specialist to manage end-to-end employee lifecycle operations, including onboarding, HRIS transactions in Workday, and offboarding, while serving as the first point of contact for HR inquiries and partnering with Payroll, HRBPs, and cross-functional teams to ensure accuracy, compliance, and a seamless employee experience.

This role is a Remote position based in the Philippines, with a work schedule of 09:00 PM to 06:00 AM with occasional onsite reporting at our BGC office (approximately once a month to once every two months) for filing, records, and audit purposes.

KEY RESPONSIBILITIES

• Act as first point of contact to HR inquiries via ServiceNow, providing accurate, timely, and empathetic support
• Assign and/or escalate HR inquiries as necessary and as quickly as possible
• Execute employee lifecycle transactions in Workday, including hires, terminations, job and compensation changes, and manager transfers
• Maintain accurate employee data and ensure compliance with internal controls and local employment regulations
• Coordinate onboarding and offboarding activities, including systems setup, benefits orientation, stakeholder communications, and Workday updates
• Partner with HR Business Partners on policy guidance, performance concerns, and employee relations matters
• Collaborate with Payroll on salary audits, final pay instructions, and unemployment claim processing
• Prepare and submit compliance reports as needed
• Assist in tracking completion of compliance training
• Identify trends in employee inquiries and contribute to the improvement of HR processes and knowledge base content
• Identify process improvements and communicate across stakeholders to form recommendations
• Support wellness, engagement, or other HR initiatives and projects as needed

SUCCESS MARKERS

• Delivers timely, accurate execution across all employee lifecycle transactions
• Resolves employee inquiries with empathy, clarity, and efficiency
• Maintains data integrity and ensures compliance with local regulations
• Anticipates partner needs and follows through without prompting
• Drives continuous improvement through insights from frontline HR support

QUALIFICATIONS

Minimum Qualifications

• Bachelor’s degree in HR, Business, or related field (or equivalent work experience)
• 2+ years of HR operations experience, preferably in a regional or global support role

Aside from the minimum qualifications stated above, the ideal candidate shall also possess the following technical, behavioral and analytical skills/capabilities:

• Working knowledge of global employment practices and HR operations
• Proficiency in HR systems and tools such as Workday and ServiceNow
• Strong analytical, documentation, and problem-solving skills with keen attention to detail
• Excellent written and verbal communication skills, with a strong customer-first mindset
• Self-starter with the ability to manage multiple priorities in a fast-paced environment
• Strong collaboration and interpersonal skills, with the ability to work effectively across global teams
• Critical thinking skills and sound judgment in handling unique or complex employee scenarios
• Adaptability and flexibility, with the ability to balance responsiveness with compliance requirements
• Passion for fostering equitable, inclusive, and positive employee experiences

What to look forward to?

• Join a global team and experience a dynamic, collaborative work environment that fosters innovation and growth.
• Remote work model offering flexibility to balance work and life.
• Access to development programs with strong support and mentoring to help you grow and advance within the company.
• Equal opportunity employer committed to diversity, inclusivity, and creating a welcoming environment for all employees.
• Attractive benefits package including health & life insurance, referral rewards, and generous leave policies to ensure a healthy work-life balance.

Avid is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!