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AUTODOCAU

Middle Help Desk Administrator

AUTODOC SE is a leading European e-commerce company specializing in auto parts and accessories, serving 27 countries with a wide range of products for cars, trucks, and motorcycles. Founded in Berlin in 2008, the company has grown rapidly and focuses on providing quality products, competitive prices, and excellent customer service.

AUTODOC

Employee count: 5000+

Moldova only

Company Description

AUTODOC is the largest and fastest growing auto parts ecommerce platform in Europe.
Present across 27 countries with around 5,000 employees, AUTODOC generated revenue of over €1.3 billion in 2023, supplying more than 7.4 million active customers with its 5.8 million vehicle parts and accessories for car, truck, and motorcycle brands.
Curious minds, adventurous experts and tech-savvy professionals - one team, one billion euros revenue. Catch the ride!

Job Description

The Middle Atlassian Administrator is responsible for managing, optimizing, and supporting the Atlassian ecosystem, including Jira, Confluence, and related tools. This role involves configuring workflows, automating processes, integrating third-party applications, and ensuring system performance and security. The administrator will collaborate with cross-functional teams to enhance productivity, streamline Agile and ITSM processes, and provide technical support and training to users. This position is ideal for a professional with hands-on experience in Jira administration, scripting, and system integrations, looking to drive improvements and efficiency in a dynamic environment.

Responsibilities:
  • Assist in configuring and maintaining Jira projects, workflows, custom fields, and permissions.
  • Support users with Jira-related issues, troubleshooting problems, and providing guidance.
  • Manage user access, roles, and security settings.
  • Assist in integrating Jira with other tools and applications.
  • Participate in Jira instance upgrades and system improvements.
  • Document Jira configurations, best practices, and training materials.
  • Script Development.
  • Working with Jira DB.
Job Requirements:
  • Strong knowledge of Jira/Confluence administration (Jira Software, Jira Service Management, Confluence).
  • Understanding of Agile methodologies and software development workflows.
  • Strong analytical and problem-solving skills.
  • Attention to detail and ability to follow instructions.
  • Strong scripting or automation knowledge (e.g., Jira Query Language - JQL, Groovy, Python) is a plus.
  • Experience with Bitbucket, or other Atlassian tools is an advantage.
  • Good communication skills and ability to work with technical and non-technical teams.
  • English proficiency (spoken and written)

What do we offer?

  • Stable employment in the fast-growing international company
  • International career in a multicultural environment with lots of opportunities to grow
  • Annual vacation of 28 calendar days and 1 additional day off on your birthday
  • Mental Wellbeing Program – providing you and your immediate family members with free and confidential mental and physical health support services for a wide range of personal and work-related issues.
  • Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching
  • Free English and German language classes
  • Flexible working hours and hybrid work
  • Referral Program with attractive incentives
  • Gym in the office and recreation room with games.

Join us today and let’s create a success story together!

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

Moldova +/- 0 hours

About AUTODOC

Learn more about AUTODOC and their company culture.

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We are AUTODOC, one of the leading online retailers of vehicle parts and accessories in Europe. Our journey began 17 years ago in Berlin, founded by Alexej Erdle, Max Wegner, and Vitalij Kungel. From humble beginnings, we've rapidly grown into one of the most exciting internet companies on the continent. Our core mission is to make mobility easy and sustainable for everyone. We're passionate about providing our customers with the freedom of driving while we take care of the details. This means offering the largest selection of high-quality products at attractive prices, coupled with an exceptional service experience.

We're proud to serve 27 European countries, offering a massive inventory of 6.7 million products from 2,500 brand manufacturers. Whether you're looking for parts for one of 176 car brands, 23 truck brands, or 154 motorcycle brands, we've got you covered. Our success is built on a deep understanding of car performance and the evolving needs of drivers, gained over 17 years of operation. This expertise allows us to create products and services that perfectly blend our experience with cars and our commitment to our customers. Our portfolio includes product brands for both individual car owners and professional mechanics, as well as tailored all-in-one supplier services for our business partners. Diversity and variety are ingrained in our DNA; AUTODOC was established by immigrants with limited resources, and we champion the value of individual differences and the rich cultural diversity of our colleagues, customers, and partners. We foster an open, respectful, and inclusive working environment at every level of our organization. As we continue to grow, our vision is to become the leading tech ecosystem in the automotive industry, seamlessly connecting all aspects of the automotive aftermarket.

Employee benefits

Learn about the employee benefits and perks provided at AUTODOC.

View benefits

Meals Allowance

Meals Allowance.

Healthcare Insurance

Healthcare Insurance.

Employee discounts

Exclusive AUTODOC shop discounts.

Team events

Team events and company celebrations.

View AUTODOC's employee benefits
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AUTODOC

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AUTODOC hiring Middle Help Desk Administrator • Remote (Work from Home) | Himalayas