Salesforce Implementation Consultant

Job Description:

We are seeking a Salesforce Implementation Consultant with at least 3 years of hands-on experience in Salesforce implementation projects. The ideal candidate is skilled in leveraging out-of-the-box Salesforce components to deliver scalable solutions, particularly within Sales and Service Cloud environments. This role involves working closely with cross-functional teams and clients, primarily in a remote setup, to ensure successful project delivery and client satisfaction.

Key Responsibilities:

• Lead and support the implementation of Salesforce solutions, with a focus on Flows, Sales Cloud, and Service Cloud
  

• Design and develop reports and dashboards to meet client business needs
  

• Configure and customize out-of-the-box Salesforce components
  

• Collaborate with internal teams and clients in a remote work environment
  

• Manage multiple clients and projects simultaneously with strong organizational skills
  

• Provide excellent customer service and post-implementation support
  

• Facilitate stakeholder communication and management, ensuring alignment with business objectives
  

Qualifications:

• Minimum of 3 years experience in Salesforce implementation
  

• Proficient in Flows, Reports & Dashboards, and configuration of Sales and Service Cloud
  

• Strong understanding of Salesforce standard functionalities
  

• Demonstrated ability to manage multiple projects and client relationships concurrently
  

• Excellent customer service and stakeholder management skills
  

• Comfortable working remotely and independently
  

• Salesforce certifications (e.g., Salesforce Administrator, Sales Cloud Consultant, or Service Cloud Consultant) are a plus