United States onlyThe ServiceNow Senior Engineer is an empowered member of a high energy team who will support and develop the ServiceNow platform. The Senior Engineer is responsible for design, configuration, development, operation, and maintenance of the platform. This may include overseeing, directing, and checking the work of other engineers. The incumbent will understand ServiceNow functionality and how processes can be enabled, and business problems solved using ServiceNow. The Senior Engineer is expected to stay abreast of emerging technologies and capabilities and identify meaningful ways those advancements can benefit the company.
The ServiceNow team requires high collaboration among its members to ensure best practices are consistently employed in all activities. The Senior Engineer will possess a deep understanding of the ServiceNow implementation, integrations and dependencies and provide thought leadership that considers both system stability and platform opportunities.
What will be my duties and responsibilities in this job?
50% Solution Development and Delivery
Collaborate with key stakeholders (process owners, service owners, among others) to match requirements with platform capabilities.
Participate in the full software development lifecycle, including requirements gathering and story creation all the way through to solution development and testing.
Develop innovative solutions that deliver high value business outcomes.
30% Strategic Initiatives
Function as a key contributor on platform growth and integration initiatives that enable strategic outcomes.
Lead team involvement in the implementation of new applications and modules.
Provide thought-leadership on new initiatives to leverage platform capabilities.
20% Operational Support
Support the platform to ensure stability, upgradeability, integrity, and efficient operation of the platform.
Execute upgrades and install patch/fixes, Investigate, and resolve incidents, including vendor engagement.
Recommend and implement platform performance optimization strategies to ensure maximized efficiency.
What are the requirements needed for this position?
4+ years of ServiceNow development experience, including Application UI, Business Rules, Client Scripts, Workflows, Flow Designer, Notifications, SLAs, Service Catalog forms, among other key platform tools.
Experience with design, development, deployment, and maintenance of secure integrations using REST, PowerShell, JDBC
Ability to build or modify scripts using JavaScript, Angular JS, .NET, HTML, or other languages, as necessary.
CSA and Development certifications on the newest supported version
Excellent analytical and critical thinking skills
Advanced oral, written, and presentation skills including the ability to present technical information in a way that non-technical audiences will understand.
What other skills/experience would be helpful to have?
Experience with multiple ServiceNow platform products desired (ITSM, ITOM, GRC, Security Operations, CSM, Scoped/Custom Applications)
Experience with Agile delivery methodology
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Pay Range:
$84,100.00 - $140,500.00Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
Expected application deadline is
06/07/2024If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
