Associated BankAB

Operations Technician

Associated Bank is a prominent Midwest banking franchise offering a broad range of financial services across several states.

Associated Bank

Employee count: 501-1000

Salary: 51k-54k USD

United States only

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process.

Under general supervision, performs a variety of operational tasks for a moderately complex-to-complex process or functions. Takes accountability for entire process from receipt of work to resolution and closure along with researching any issues that may arise. Tasks require coordination of information among various operational areas and customers. Acts as escalation point for less senior technicians for complex issues or transactions and provides training as needed.Job Accountabilities• Receiving and reviewing incoming work and contacting appropriate resources as needed.• Entering transactions into PC, verifying accuracy; and balancing general ledger accounts.• Resolving complex customer issues using multiple resources and records.• Perform fast, effective, accurate, and courteous service to customers and banks.• Preparing, editing, distributing, and/or correcting specialized and/or complex documents.• Provide regular reports on customer feedback and trends in problems or situations involving various product activities.• Review processes and procedures for accuracy and efficiency opportunities and recommend to leadership, as applicable.EducationHigh School RequiredAssociate's Degree PreferredExperience2-4 years Office Required3-5 years Office / Operations Preferred

In addition to core traditional benefits, we take pride in offering benefits for every stage of life.

  • Retirement savings including both 401(k) and Pension plans.

  • Paid time off to volunteer in your community.

  • Opportunities to connect with others through our diversity-focused Colleague Resource Groups.

  • Competitive salaries with professional development and advancement opportunities.

  • Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.

  • Personal banking, loan, investment and insurance benefits.

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois and Minnesota and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and X. 

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.

Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline.

Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact [email protected] if you need an accommodation at any time during the process.

Associated Banc-Corp is an Affirmative Action and Equal Opportunity Employer. Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish. Know Your Right to Work English or Spanish.

Associated Bank is Pay Transparency compliant.

The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.

$17.00 - $25.73 per hour

About the job

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Posted on

Job type

Full Time

Experience level

Entry-level

Salary

Salary: 51k-54k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Associated Bank

Learn more about Associated Bank and their company culture.

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Associated Banc-Corp (NYSE: ASB) has total assets of $42 billion and is the largest bank holding company based in Wisconsin. Headquartered in Green Bay, Wisconsin, Associated is a leading Midwest banking franchise, offering a full range of financial products and services from more than 200 banking locations serving more than 100 communities throughout Wisconsin, Illinois, and Minnesota. The company also operates loan production offices in Indiana, Michigan, Missouri, New York, Ohio, and Texas.

At Associated Bank, we pride ourselves on providing products that help make the most of your money. Whether you are looking for checking accounts that fit your lifestyle, savings accounts that require as little as $10 to open, or loan options tailored to your needs, we aim to provide exceptional customer satisfaction, evidenced by our recognition from J.D. Power as #1 in Retail Banking Customer Satisfaction in the Upper Midwest Region. Our commitment is to ensure that every interaction is smooth and effective, facilitating for our clients a blend of local expertise and comprehensive banking services.

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Associated Bank

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