Technical Product Manager

WHO WE ARE

At AssistIQ we are dedicated to providing healthcare providers with an easy way to

generate accurate data and insights on their supply usage to improve their value of

care, reduce waste and carbon footprint. We’re building an AI-driven software

platform that provides seamless tracking, real-time visibility and actionable insights to

healthcare systems, while improving efficiency for multiple teams.

LOCATION

Remote

AssistIQ is looking for team members who share our values:

• Customer Centricity: We actively learn about our customers’ pain points to understand their needs and deliver technology solutions that exceed their expectations. Customer satisfaction is our ultimate measure of success.
• Transparency & Inclusivity: We act with integrity, creating space for new ideas and sharing information about our progress, challenges, and decision-making processes.
• Agility & Flexibility: We iterate with speed, challenging the status quo and seeking continuous improvement to respond to our customer needs and market changes.
• Accountability and Collaboration: We foster a culture of responsibility and display curiosity, grit and passion to achieve our objectives, individually and as a team.
• Social Responsibility: We prioritize environmental impact by making responsible choices and developing products that make the healthcare industry more sustainable.

WHAT YOU WILL BE DOING

In the role of Technical Product Manager, you’ll focus on doing your best work to create a real impact with a team of like-minded people, bridging the gap between our customers and the product development team.

We’re excited by candidates who enjoy and are capable of working in a fast-paced entrepreneurial environment. Your ultimate goal is to support the creation of our product in a scalable way that meets the needs of our customers.

To be successful, you will be adept at juggling responsibilities in parallel, problem solving product challenges within the application and working cross functionally amongst teams.

We would expect you to comfortably move between product development teams and internal operations teams. Teamwork, professionalism, confidentiality, and communication are essential.

Given the dynamic nature of startup life, the role of the Technical Product Manager is dynamic with priorities evolving regularly, and requires a strong ability to remain laser focused on the tasks at hand, with the bigger picture of the company in mind.

• Work closely with the product and engineering teams to define and refine product features starting from ideation through refinement, acceptance criteria, development, and release.
• Work closely with the customer operations, sales and product implementation teams to understand the voice of the customer, identify product gaps, and understand how our customers use the product to help drive feature prioritization.
• Develop and manage the product roadmap and priorities for the platform
• Develop and elaborate on user stories and acceptance criterias to clearly define feature requirements and value for the product and engineering team.
• Collaborate with engineering teams to ensure that the user stories are well defined and understood.
• Proactively identify and communicate any blockers to development.
• Collaborate with the scrum team to manage timely delivery of features and escalate issues proactively.
• Collaborate with the QA team to develop and review test plans as well as execute test cases to ensure the features meet acceptance criteria.
• Collaborate with the customer operations and product management team to document and plan new feature deployment to customers.
• Contribute to internal multi-team product roadmaps reviews to assess status of current features and to help prioritize future streams of work.

Requirements

• 3 years working in a product management role in a software development company.
• Experience working in Agile teams.
• Experience writing user stories and acceptance criteria to clearly define feature requirements and value.
• Experience writing and executing test plans and test cases.
• Experience with product management methodologies and tools.
• Excellent written and oral communication skills.
• Experience as a SCRUM master is an asset.
• Ability to ‘see the big picture’ and drive feature development aligned with the product story and vision is an asset.
• Experience in the life science or healthcare industry an asset
• Excellent oral and written communication skills in English.
• French oral and written communication skill is an asset
• Legally entitled to work in Canada