Operations Analyst, Supply Platform

Many consumers find the energy market complex and frustrating, often struggling with unexpectedly high electricity bills and confusing options. It's a common challenge for households to navigate deregulated energy markets, identify the best rates, or understand how to switch providers without service interruptions. This complexity can lead to overpaying for electricity and missing out on potential savings and cleaner energy alternatives. Our customers face the challenge of rising energy costs, which impact their household budgets significantly. They are often unaware that they might be on a default utility supply plan that isn't the most cost-effective or that simpler, more affordable options exist. The process of researching, comparing, and switching energy suppliers can be time-consuming and daunting, leading many to stick with less-than-ideal plans.

Arbor was created to solve these problems by offering a digital energy platform designed for the modern consumer. We make it easy for renters and homeowners to save on energy costs and live more sustainably. Our app monitors the energy market to automatically secure the best available electricity rates in your area. We act as a robo-advisor for energy, taking on the task of monitoring how much you pay and helping you automatically switch to a cheaper rate with your same utility company, ensuring no disruption in service. We believe that managing your energy bills shouldn't be a burden. Our platform demystifies energy supply choices, helping consumers adopt cheaper or cleaner energy effortlessly. By linking your utility account to Arbor, our system analyzes your current rate and scours the market for better deals. When a more economical plan is found, we handle the switching process for you. This means our users can save hundreds of dollars annually without the usual hassle. We are committed to making energy savings simple and accessible, empowering our customers to take control of their energy expenses and contribute to a more sustainable future, often by simply choosing a greener plan if it's also the most affordable.