CA and US onlyABOUT APPLY DIGITAL
For more information, visit applydigital.com
THE ROLE:
Apply Digital is investing in deep industry leadership to drive the next phase of growth. As General Manager, Consumer, you will be a CEO-reporting executive with full accountability for revenue performance in the Consumer vertical globally — spanning retail, CPG, direct-to-consumer, and adjacent segments.
This is a rare combination of commercial leadership and market authority. You will own the global revenue number, shape go-to-market strategy, and serve as Apply Digital's most visible voice in the Consumer space. Critically, you will bring an advanced, practitioner-level perspective on the impact of AI — and guide both clients and internal teams on how autonomous, agentic customer experiences are reshaping the Consumer industry.
You will work in close partnership with regional Managing Directors (NA, EMEA and LatAm) who own local market execution, providing strategic direction, deal support, and arena-level coordination.
What You'll Own
- Own and drive global revenue growth targets for the Consumer verticals.
Develop and execute go-to-market strategy for the Consumer market in partnership with regional Managing Directors. - Set annual and multi-year revenue plans presented to the CEO; maintain transparent progress reporting.
- Identify and prioritize high-value opportunities across consumer segments, channels, and geographies.
- Build and sustain C-suite client relationships that generate pipeline, deepen partnerships, and position Apply Digital as the trusted transformation partner of choice.
- Act as executive sponsor for marquee Consumer client engagements.
- Engage and strengthen relationships with Apply’s partners, specifically our Google Cloud alliance.
- Lead the Consumer market operating model — defining how commercial, delivery, and capability teams work together.
- Partner with regional Managing Directors to align strategy with local execution, removing barriers and amplifying success.
- Influence resource allocation and investment decisions to prioritize Consumer growth initiatives.
- Develop, mentor, and inspire a high-performing team culture oriented around client value, growth, and continuous innovation.
- Represent Consumer in executive leadership forums, shaping organizational priorities and investment.
- Serve as Apply Digital's recognized external voice in the Consumer industry — sought after for speaking engagements, panels, and media commentary (CES, Cannes Lions, Google Cloud Next, Shoptalk, NRF, etc).
- Maintain deep command of Consumer trends, competitive dynamics, regulatory environment, and emerging business models.
- Translate market signals into clear strategic direction for internal teams and clients.
- Author or contribute to point-of-view materials, whitepapers, and market perspectives that build Apply Digital's credibility.
- Maintain ongoing relationships with industry analysts, associations, and ecosystem partners.
- Champion Agentic AI adoption across Consumer client engagements — educating clients on the strategic and operational implications of autonomous, AI-driven systems.
- Guide Apply Digital's delivery organization in building Agentic Experience capabilities relevant to Consumer use cases: personalization at scale, autonomous customer journey orchestration, AI-powered retail and CPG operations.
- Shape Apply Digital's external narrative on Agentic Experience within Consumer, establishing a differentiated market position.
- Stay at the frontier of how agentic systems are reshaping consumer business models and proactively bring these insights to clients and internal stakeholders.
Revenue & Commercial Leadership
Organizational Leadership
Industry Expertise & Thought Leadership
Agentic AI Leadership
Who You Are
- 15+ years of progressive leadership with significant time in or directly serving the Consumer industry.
- Proven track record of driving material revenue growth in a commercial or client-facing leadership role.
- Deep familiarity with consulting, technology services, or digital transformation in a Consumer context.
- Demonstrated thought leadership — published work, speaking history, or recognized industry presence.
- Experience leading within matrix organizations; demonstrated ability to influence across regions and functions without direct authority.
- Fluency with AI, data, and digital capabilities as they apply to consumer businesses; practitioner-level comfort with Agentic AI.
- Executive presence and communication skills befitting a CEO-reporting, client-facing leader.
- Commercially oriented and highly accountable — comfortable owning a revenue number and building process from scratch.
- Able to move fluidly between strategy and execution; sets direction and works through details.
- Strong coaching instincts; energized by building internal capability, not just managing external relationships.
- Self-directed with a bias toward action in a fast-moving, ambiguous environment.
Experience
Leadership & Operating Style
LIFE AT APPLY DIGITAL
Agentic Delivery: Our people work in a modern way to deliver client outcomes. Broaden your skills on a range of engagements with international brands that have a global impact.
An inclusive and safe environment: We're truly committed to building a culture where you are celebrated and everyone feels welcome and safe.
AI & Strategic Upskilling: Accelerate your professional growth with generous training budgets and mentorship, with a specific focus on Agentic AI expertise and the critical human skills required for the future of work.
Generous vacation policy: Work-life balance is key to our team's success, so we offer flexible personal time off (PTO) to promote overall well-being.
Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences.
Flexible work arrangements: We work in a variety of ways — remote, in-office, or a blend of both.
United States
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