Canada onlyABOUT APPLY DIGITAL
Apply Digital is a global experience transformation partner. We drive AI-powered change and measurable impact across complex, multi-brand ecosystems. Leveraging expertise that spans across the customer experience lifecycle from strategy, design to engineering and beyond, we enable our clients to modernize their organizations and maximize value for their business and customers.
Our 750+ team members have helped transform global companies like Kraft Heinz, NFL, Moderna, Lululemon, Dropbox, Atlassian, A+E Networks, and The Very Group.
Apply Digital was founded in 2016 in Vancouver, Canada. In the past nine years, we have grown to ten cities across North America, South America, the UK, Europe, and India.
At Apply Digital, we believe in the “One Team” approach, where we operate within a ‘pod’ structure. Each pod brings together senior leadership, subject matter experts, and cross-functional skill sets, all working within a common tech and delivery framework. This structure is underpinned by well-oiled scrum and sprint cadences, keeping teams in step to release often and retrospectives to ensure we progress toward the desired outcomes.
Wherever we work in the world, we envision Apply Digital as a safe, empowered, respectful and fun community for people, every single day. Together, we work to embody our SHAPE (smart, humble, active, positive, and excellent) values and make Apply Digital a space for our team to connect, grow, and support each other to make a difference.
Visit our Careers page to learn how we can unlock your potential.
About Us: Our Marketing Services division is a rapidly expanding full-service MarTech team with members across the US, Europe, LATAM, and Asia. We bridge the gap between creative, marketing, and strategy—specializing in cross-channel content strategy, creation, and distribution (email, paid social, push, SMS), and MarTech implementations.
To help us handle our increasing workload, we are looking to bring on a CRM/Lifecycle Marketing Intern. Is that you? Read on!
The CRM/ Lifecycle Marketing intern will support our MarTech team and get hands-on experience strategizing for automated customer journeys. In this execution-focused role, you’ll map out user flows, assist with data reporting, and ensure high-quality campaign delivery across all messaging channels.
Responsibilities:
- Market Research: Research and monitor industry trends and competitor lifecycle strategies to identify new opportunities for engagement. Translate data into actionable email marketing insights.
- Campaign & Content Support: Help design and track campaign, journey, and lifecycle strategies to ensure they remain aligned with business objectives.
- Journey Mapping: Utilize tools like Miro or Lucidchart to visualize and document customer lifecycles and automated workflows. Showcase use cases to guide client implementation.
- Platform Management: Learn from, and potentially assist with, the technical implementation of campaigns within platforms such as Braze, Iterable, or Klaviyo.
- Email Quality Assurance: Support the development with proofing and rendering process for email templates to ensure design integrity, link functionality, and strategic alignment. May support and consult on the setup and deployment of cross-channel marketing efforts, including email, SMS, and push notifications.
- Performance Reporting: Assist in pulling insights and creating reports from various marketing and reporting software to track campaign success. Provide strategic insights and recommendations for improvement.
- Team Support: Support the team through meeting management, client communications, and the execution of key organizational duties.
Minimum requirements to be considered:
- Pursuing or recently received a degree in Marketing, Data Analytics, or a related field.
- A strong interest in CRM, marketing automation, and B2B/B2C lifecycle strategies.
- Excellent verbal and written communication skills.
- A detail-oriented, organized thinker with the ability to break down complex documents into actionable tasks.
- Ability to take initiative and absorb technical information quickly.
- Hardworking and dedicated outlook with strong follow-up skills.
The ideal candidate:
- Tool Proficiency: Experience working in visualization tools like Miro or Lucidchart.
- Platform Exposure: Previous experience or familiarity with Braze, Iterable, Klaviyo, or similar MarTech platforms.
- Analytical Mindset: Comfortable working with reporting software and interpreting data.
- Collaboration: Experience working in organizations with multiple teams, demonstrating the ability to communicate well cross-functionally.
- Self-Starter: A motivated individual who can wear multiple hats and thrives in a fast-paced environment.
- Culture Fit: Enjoys a collaborative environment (and maybe even loves dogs or cats!).
LIFE AT APPLY DIGITAL
At Apply Digital, people are at the core of everything we do. We value your time, safety, and health, and strive to build a work community that can help you thrive and grow. Here are a few benefits we offer to support you:
Great projects: Broaden your skills on a range of engaging projects with international brands that have a global impact.
An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.
Apply Digital is committed to building a culture where differences are celebrated and everyone feels welcome. That’s why we value equal opportunity and nurture an inclusive workplace where our individual differences are recognized and valued.
For more information, visit the Diversity, Equity, and Inclusion (DEI) section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by emailing us at careers@applydigital.com.
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