appflame - Customer Support Specialist

We are a product IT company looking for a Customer Support Specialist to resolve email/chat/phone requests and enhance user experience. We offer a global work environment, direct contact with major tech companies, and transparent evaluation of work based on personal performance indicators.

Requirements

• Upper-Intermediate level of English or higher
• Exceptional communication and interpersonal skills
• Experience in Customer Support
• Flexibility to work in rotating shifts (including a minimum of 6 night shifts per month)
• Strong sense of ownership and accountability
• Problem-solving skills
• Ability to simplify complex concepts and communicate them effectively

Benefits

• Powerful social package
• Fair compensation
• Transparent evaluation of work
• Direct contact with Snapchat, Facebook, Google, and Apple