Workers Compensation Underwriting Manager, New Business

We’re thrilled that you are interested in joining us here at the Amynta Group!

KEY RESPONSIBILITIES

Leadership & Team Management

• Lead, mentor, and develop the Workers’ Compensation New Business Underwriting team, fostering a culture of accountability, collaboration, and high performance.
• Provide coaching, training, and technical guidance to underwriters at all levels.
• Manage staffing, workload distribution, and performance evaluations.
• Serve as a key leader within the WC department, partnering closely with other managers and senior leadership.

Underwriting Oversight

• Oversee new business underwriting across multiple carrier partners, ensuring strict adherence to each carrier’s guidelines, appetite, and workflows.
• Act as an escalation point for complex risks, underwriting exceptions, and agent inquiries.
• Maintain strong relationships with carrier partners and collaborate on underwriting strategy, appetite alignment, and operational improvements.

Operational Excellence

• Own and optimize underwriting workflows, processes, and procedures to improve efficiency, accuracy, and throughput.
• Monitor and achieve SLA performance across all new business underwriting functions.
• Identify bottlenecks, implement process improvements, and drive automation or system enhancements in partnership with internal teams.
• Ensure compliance with regulatory requirements, carrier rules, and internal quality standards.

Cross‑Functional Collaboration

• Partner with Product, IT, Operations, and other internal teams to resolve issues, enhance systems, and support new initiatives.
• Collaborate with Business Development and Carrier Relations to support growth strategies and carrier expectations.
• Participate in carrier audits, reviews, and performance discussions.

Reporting & Analytics

• Track and report on underwriting performance, SLA adherence, productivity, and quality metrics.
• Analyze trends to identify opportunities for improvement or training.
• Provide insights and recommendations to leadership on team performance, risk trends, and operational needs.

QUALIFICATIONS

Required

• 5–7+ years of Workers’ Compensation underwriting experience, preferably within an MGA or multi‑carrier environment.
• 3+ years of people management experience, leading underwriters or underwriting teams.
• Strong understanding of WC class codes, rating, appetite guidelines, and underwriting best practices.
• Demonstrated ability to manage multiple carriers, guidelines, and workflows simultaneously.
• Proven success in process optimization, workflow design, and operational improvement.
• Strong organizational skills with the ability to prioritize, multitask, and manage competing deadlines.
• Excellent communication skills — clear, calm, and effective with internal teams, agents, and carrier partners.
• Comfortable operating in a fast‑paced, high‑volume environment.
• Proficiency in MC Office (Word, Excel, PowerPoint, Outlook)
• Bachelor’s Degree preferred

Preferred

• Experience in an MGA or program administrator setting.
• Familiarity with underwriting systems, dashboards, and workflow tools.
• Experience managing remote teams.
• Strong analytical and problem‑solving skills.

Work Environment

• Remote work schedule with occasional travel to Sacrament, Ca headquarters.
• Fast paced environment, with knowledgeable leadership and executives that have over 20+ years of experience in workers comp. services.

BENEFITS: In addition to our base compensation package, we also offer:

• 18 days of paid time off per year
• 11 paid holidays
• Health, dental and vision insurance plan,
• Short-term disability insurance
• Long-term disability insurance
• Basic term life and accidental death and dismemberment insurance
• A 401(k) plan which includes an employer match
• Voluntary Life Insurance is also available

PAY RANGE

$90,000 - $120,000 and will depend on several factors including geographical location, relevant experience, skills and knowledge pertaining to this role and industry.

The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.