Manager Statistical Programming

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Job Description Summary

Job Description

STATISTICAL PROGRAMMING manager ROLE

The statistical programming manager will act as portfolio programming manager for a specific client, providing programming oversight for all projects for that client. The manager will be responsible for building and maintaining the relationship with the client, communicating directly when required to offer support for new projects, to resolve problems or mediate as required and to act as an ambassador for Alira Health providing excellent customer service. Responsibilities also include maintaining close proximity with the client to understand and anticipate needs and the coordination and support of lead programmers to ensure on time provision of high quality deliverables including oversight of individual project budgets. The statistical programming manager will efficiently lead resources assigned to the portfolio’s projects and ensure an adequate and efficient assignments of resources on projects, ensuring an effective utilization of resources, ensuring high quality deliverables are delivered to the client and timelines agreed with client are met. The statistical programming manager will ensure programming activities on clinical projects for that specific client are adequately conducted according to standard operating procedures, regulatory requirements and meeting client requirements.

ESSENTIAL JOB FUNCTIONS*

• Management of programming activities of a client’s portfolio of projects, overseeing all projects, building and maintaining a strong client relationship.
• Ensure programming teams use adequately systems and tools, apply processes and produce deliverables following regulatory requirements on the portfolio.
• Provide leadership, coordination and support of individual project lead programmers.
• Support programming management in the planning of resources, priorities and timelines needed to achieve project goals
• Lead and participate to statistical programming activities when required
• Support in the identification of changes in project scope and potential risks to contractual delivery
• Identify areas for efficiency/process improvement and development of associates via training, mentoring and coaching
• Support and participate actively in recruitments and interview processes
• Support in motivation of resources, communicates expectations and issues to resources
• Support in the identification, escalation and resolution of project and quality issues
• Support in the resolution of customer complaints
• Support in maintenance of contractual and other project Key Performance Indicators (KPIs)
• Represent Alira Health Statistical Programming during external and internal audits
• Support with business development purposes related to Statistical Programming
• Supporting the management in reviewing baseline estimations and project plans
• Conducts operational activities as required

PREPARATION, KNOWLEDGE, SKILLS & ABILITIES

• BSc/MSc or equivalent with experience, preferably in Statistics, Computer Science, or Mathematics
• Excellent SAS programming skills
• Knowledge of R language is a plus
• Extensive and proven experience as statistical programmer and lead statistical programmer
• Broad understanding of the pharmaceutical industry and the clinical development process
• Excellent knowledge of essential regulatory guidelines worldwide
• Experience with resource management
• Excellent written and spoken English
• Good computer skills, with proficiency in use of Microsoft Word, Excel and PowerPoint
• Good organization, time management skills and attention to details
• Strong leadership and mentoring skills
• Trustworthy and confidential attitude
• Innovative thinker
• Quality focused and results orientated
• Strong negotiation and influential skills
• Ability to influence and motivate
• Excellent presentation skills

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