Spain onlyAlan is building a vertically integrated health partner that unites insurance and smart healthcare delivery into one seamless system. We're looking for a Key Account Manager to handle a portfolio of strategic accounts and flagships companies, ensuring client loyalty, building customer engagement, and cross-selling/upselling portfolio based on opportunities detected through customer needs and pain points.
Requirements
- At least 5 years of experience in a customer-facing role (Sales, Account Management, Key Account Management, Pre-Sales) with frequent interactions with C-Levels
- Excellent track record - we are looking for over-performers
- Experience with companies of more than 300 employees
- Passionate about healthcare. Eager to deepen your understanding of health insurance market dynamics, trends, and our products.
- Based in (or willing to relocate to) Madrid or Barcelona
- Experience in insurance/employee benefits is a big plus
- Hard skills: A skilled negotiator, consistently achieving favorable outcomes while building long-term, trust-based relationships with transparency and empathy.
- Positive lobbying: ability to identify key influential figures and to cultivate and grow a network
- Fluent in Spanish and advanced level of English, both spoken and written.
- Good problem-solving skills (problem structuring and identification of relevant stakeholders and potential solutions)
- Strong analytical skills: adept at creating data-driven reports, extracting valuable insights from data, and structuring problems effectively.
- Soft skills/ Behavioral traits: Strong active listening skills and empathy
- Ability to create long-term relationship based on trust and transparency
- Ability to work independently in a fast-paced environment
- Quick learner with growth mindset: we expect account managers to develop an in-depth understanding of health insurance market dynamics and trends (in addition to our products)
Benefits
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible Office. Sponsored co-working hubs in Madrid and Barcelona
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
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