At Alan, we're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system. We're looking for a Care Expert to help our members live healthier lives by providing meaningful solutions, swift responses, and transparent guidance.
Requirements
- Master French and English at a full working proficiency level (written and spoken)
- Navigate technology with confidence and embrace digital tools
- Feel at ease connecting with members across all channels - email, chat, and phone calls (call-back only)
- Bring natural empathy and a calm presence to every interaction
- Love taking initiative and turning ideas into action
- Thrive in collaborative environments where you can both learn and share knowledge
Benefits
- Fair rewards
- Flexible Office
- All the tools you need
- Flexible vacation policy and flexible working hours
- Delightful healthcare insurance
- Transport
- Learning & Training opportunities
- Personal growth through coaching
- Parental leave
