AircallAI

Senior Software Engineer - Core Entities team - Remote from Portugal

We believe in the power of conversation. We want to empower Sales & Supports teams to truly connect with customers, bring meaning to a conversation, and create long-lasting business impact.

Aircall

Employee count: 501-1000

AF, AL + 146 more
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Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.
How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in
We are looking for an engaged and passionate Senior Software Engineer to join our growing engineering department and be part of our Core Platform team.
You will be responsible for the design, development, deployment, and operation of business-critical features that add customer value. Operational excellence, metrics,observability and best practices, evangelization, and mentoring in your team and across the whole of Engineering will be part of your day to day job.
Using Ruby and Typescripts back-end stacks, appropriate for each requirement, but always hosted on AWS, we build added value and resilient services on top of voice and fully integrate with our customers’ business critical tools (CRM, Helpdesk, E-Commerce, …).

As a Senior Software Engineer you will:

  • Build and operate distributed, real-time services powering core of our product
  • Using Ruby and Typescript / Node.js, build, test and deploy applications and systems
  • Own meaningful parts of our service, have an impact, grow with the company
  • Lead architectural decisions for new and existing services
  • Drive projects that increase platform’s resilience and scalability
  • Participate in an on-call rotation to respond to critical system issues and ensure continuous system reliability

A little about you:

  • You have at least 5+ years of experience in back-end development with some of those languages Ruby / Ruby On Rails / Typescript / NodeJS, with a focus on delivering for security, scalability, reliability and performance.
  • You have worked extensively with AWS in a production environment, preferably for high volume / high availability services and understand how to design for, deploy on and get the best out of, the environment and services provided by Amazon).
  • Autonomous with a proven track record in delivering complex projects in time and scope
  • Desire to work in a fast paced, high-growth tech first environment
We know that success comes from smart work and deserves to be recognized and rewarded
We value people who are bold, ambitious, collaborative and customer-centric. We’re a global community growing together.
If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!
Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.

Why join us?

🚀 Key moment to join Aircall in term of growth and opportunities
💆‍♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite multi-cultural mindset
💶 Competitive salary package benefits (health coverage, lunch, commute, sports)
DEI Statement:
At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey.
We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.
Want to know more about candidate privacy? Find our Candidate Privacy Notice here.

About the job

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Job type

Full Time

Experience level

Senior

Location requirements

AfghanistanAlbaniaAlgeriaAndorraAngolaAntarcticaArmeniaAustriaAzerbaijanBahrainBelarusBelgiumBeninBosnia and HerzegovinaBotswanaBouvet IslandBulgariaBurkina FasoBurundiCabo VerdeCameroonCentral African RepublicChadComorosCongoCongo, The Democratic Republic of theCook IslandsCroatiaCuraçaoCyprusCzechiaCôte d'IvoireDenmarkDjiboutiEgyptEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFaroe IslandsFinlandFranceFrench GuianaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGuadeloupeGuernseyGuineaGuinea-BissauHeard Island and McDonald IslandsHoly See (Vatican City State)HungaryIcelandIranIraqIrelandIsle of ManIsraelItalyJerseyJordanKazakhstanKenyaKuwaitKyrgyzstanLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMadagascarMalawiMaliMaltaMartiniqueMauritaniaMauritiusMayotteMoldovaMonacoMontenegroMoroccoMozambiqueNamibiaNetherlandsNigerNigeriaNorth MacedoniaNorwayOmanPalestine, State ofPolandPortugalQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Martin (French part)Saint Pierre and MiquelonSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSint Maarten (Dutch part)SlovakiaSloveniaSomaliaSouth AfricaSouth SudanSpainSudanSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTajikistanTanzaniaTogoTunisiaTurkeyTurkmenistanUgandaUkraineUnited Arab EmiratesUnited KingdomUzbekistanWestern SaharaYemenZambiaZimbabweÅland Islands

Hiring timezones

EMEA +/- 0 hours

Job categories

Remote Senior Software EngineerRemote Senior DeveloperSenior Software EngineerRemote Senior Java DeveloperSenior Software Development EngineerRemote Senior Full Stack DeveloperSenior Backend Software EngineerSenior Staff Software Engineer

Skills

RubyRuby on RailsTypeScriptNodeJSAWSDistributed SystemsReal Time SystemsSecurityScalabilityReliabilityPerformanceMetricsObservabilityMentoringAircallHelpDesk+Real Time ApplicationsDeployment

About Aircall

Learn more about Aircall and their company culture.

View company profile

We believe in the power of conversation.

We want to empower Sales & Supports teams to truly connect with customers, bring meaning to a conversation, and create long-lasting business impact.

Aircall is the phone and communication platform, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with all CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through a combination of its powerful software and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers.

Aircall has expanded its international footprint and currently has over 800 employees from 40 nationalities spread over 8 offices and was named one of Built In’s Best Places to Work. As part of the Deloitte Fast 500 list, Aircall achieved centaur status after securing over $100 million in annual recurring revenue earlier in 2022.

Aircall is on a mission. And our culture is rooted in it.

We learn, try, and improve each day. We approach new initiatives with excitement, and we’re committed to success — for us as individuals, for our teams, and most importantly, for our customers, who motivate us in everything we do. Aircallees are from France, the US, Australia, Spain, UK, Germany and 32 other countries worldwide.

Employee benefits

Learn about the employee benefits and perks provided at Aircall.

View benefits

Healthcare benefits

Medical, dental, and vision insurance is 100% covered.

Paid parental leave

Generous parental leave policy to support you and your family.

Unlimited time off

Unlimited PTO — take the time you need to come to work feeling great!

Equity benefits

Competitive salary package & equity, so you are rewarded for your best work.

View Aircall's employee benefits
Claim this profileAircall logoAI

Aircall

Company size

501-1000 employees

Founded in

2014

Chief executive officer

Olivier Pailhes

Markets

Customer ServiceSales EnablementCustomer Relationship Management (CRM)TelecommunicationsBusiness ProductivityEnterprise Software

Employees live in

United StatesFranceSpainUnited KingdomGermanyAustraliaIsraelSingaporeIndiaPortugal
View company profile

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