Job Description
Location: Toluca, Mexico (Relocation Offered)
At Agilent, we empower scientists and researchers to make life-changing discoveries. As a Field Service Engineer specializing in High-Performance Liquid Chromatography (HPLC), you’ll play a vital role in supporting our customers by delivering expert on-site service, ensuring optimal performance of Agilent and multi-vendor systems.
Key Responsibilities
Install, configure, and optimize HPLC systems and related software at customer sites.
Perform preventive maintenance, troubleshooting, and repairs to ensure system reliability.
Diagnose and resolve technical issues to minimize downtime and maximize customer satisfaction.
Provide training and technical guidance to customers and fellow engineers.
Proactively identify and address potential equipment issues to prevent service interruptions.
Deliver integrated solutions involving hardware, software, and networking components.
Qualifications
Bachelor’s or Master’s degree in Chemistry, Biochemistry, Biotechnology, or a related scientific field.
1+ years of experience in a similar role or as an HPLC end user.
Familiarity with pharmaceutical industry regulations is desirable.
Hands-on experience with HPLC systems (Agilent or other brands).
Familiarity with Agilent solutions is a plus.
Strong troubleshooting and problem-solving skills.
Advanced English proficiency (spoken and written).
Valid U.S. visa required.
Willingness to travel and work in a customer-facing, team-oriented environment.
Must reside in or be willing to relocate to Toluca due to business needs.