Canada onlyJob Description
Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.
SLIMS is a platform that allows supervising all stages a sample follows to the final result. SLIMS captures information about the sample, requests for measurements, and follows its entire workflow through the lab, supervising manual operating procedures, automated instrument steps, and calculations until the final report.
If you decide to join our team you will be working closely together with our clients. The tasks to be performed are multifaceted and a creative mind is needed to be able to identify and implement customer solutions and improve the quality of life in the lab environment. Want to learn more about SLIMS? Visit Agilent SLIMS for more information and even some videos.
As an Application Engineer you will be part of the SLIMS team in the Americas supporting our valued customers across our Lab informatics product solutions. This role offers you the opportunity to travel and explore a variety of labs, so it is vital to have an appetite for continuously learning about new software technology, instruments, applications, and consumables. In addition, you will be applying communication skills, creativity, and a can-do approach.
Your main responsibilities will be:
Analyze customer's needs, and translate this into SLIMS workflows
Configure the SLIMS platform to match the lab's requirements
Build plugins for connecting instruments or displaying custom forms or portals
Act as the customer voice to influence future product design to meet customer needs
Script a lab's in-silico tools into our integration framework
This is an excellent opportunity for someone who has a keen interest in Lab Informatics and is seeking a new challenge, a curious individual who is driven to learn and has the desire to understand and solve customer problems to deliver customer success.
This position will be based remotely in Canada.
Qualifications
Bachelor’s or Master’s Degree in Life Sciences or equivalent.
4+ years of hands-on experience in a laboratory in analytical, biobanks, pharma, biopharma, genomics, NGS.
Knowledge of programming languages such as Java or Python with proven coding skills.
Full proficiency in English and French.
Strong problem-solving and analytical skills, with the ability to identify issues and implement effective solutions.
Eagerness to learn and adapt to new software technologies, instruments, applications, and consumables.
Excellent communication and interpersonal skills to collaborate effectively across various organizational levels.
United States
New Zealand only
China only
