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AgeroAG

Remote Response Associate, Roadside Assistance

Agero, Inc. is a leading provider of roadside assistance and driver safety services, transforming the mobility landscape through advanced technology and human ingenuity.

Agero

Employee count: 1001-5000

Salary: 33k-33k USD

United States only

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Agero is hiring Response Associates (Customer Service Representatives) for its Roadside Assistance department to handle inbound calls. The ideal candidate has a passion for helping others, strong communication skills, and experience in customer-facing support roles.

Requirements

  • Customer service experience (1+ year)
  • Proficient in Google Workspace (Docs, Sheets, Gmail)
  • Ability to thrive in a virtual contact center
  • Flexibility for various shifts, including days, evenings, nights, weekends, and holidays

Benefits

  • Medical, Dental, and Vision
  • 401(k) with match
  • Paid Time Off
  • Tuition Reimbursement
  • Complimentary Roadside Assistance

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Salary

Salary: 33k-33k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Agero

Learn more about Agero and their company culture.

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Founded in 1972, Agero started as Cross Country Motor Club, providing drivers with essential roadside assistance. What began as a humble service to help motorists in need has evolved dramatically over the decades. Today, Agero stands at the forefront of the driver assistance industry, leveraging advanced technology and analytics to enhance the driving experience for millions. Now helping over 30,000 drivers every day, Agero's innovative services are supported by a robust software platform that integrates intelligent solutions with human expertise.

Agero has created an impressive portfolio of services, including white-label roadside assistance, accident management, and advanced consumer affairs solutions. Over the years, Agero has partnered with leading automobile manufacturers and insurance carriers, offering services that cover a vast majority of U.S. passenger vehicles. With an annual processing capacity of over 12 million roadside service events, Agero has truly transformed the landscape of driver assistance, blending high-tech tools with a touch of human intervention to ensure unprecedented levels of service flexibility and customer satisfaction.

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Agero

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