Staff Site Reliability Engineer

The Opportunity

Engineering at Frame.io is about more than just writing code - it's crafting products that inspire creativity and allow our users to do great work. We care deeply about how our products are built, how they look, how they feel, and how they function.

We're looking for an experienced site reliability engineer who will prioritize Frame.io product engineering goals along with standard security and infrastructure methodologies to continually improve our application reliability and developer experience.

We obsess over performance, scalability, privacy, and security. Our engineers are using React (including Server Components), Next.js, Apollo Client, Typescript, GraphQL, Elixir, Python, Go, AWS services, K8s, Terraform, Postgres, CockroachDB, Argo, Github, and more.

Success in this role will result in a best-in-class application that enables our customers and our fellow engineers to do their best work.

What You’ll Do

Identifying, triaging, prioritizing, and facilitating the mitigation of application availability concerns, carefully balancing security, business, and customer needs while contributing to tools and processes that enrich our overall developer experience.

• Propose and implement projects for time-saving automation and vital reliability measures, ensuring Frame.io leads in availability and security
• Partner with multi-functional experts (Engineering, Product, Compliance, Legal, Security, etc.) to define customer-centric solutions to infrastructure, security, and tooling needs
• Define and refine operational practices, tooling, and runbooks and effectively communicate them across Frame.io and Adobe
• Evolve our CI/CD pipeline and application infrastructure to support our scaling and DORA metrics goals
• Promote engineering excellence with a focus on performance, scalability, and security
• Model Adobe values within the team, partner organizations, and customers

What You’ll Need To Succeed

• Outstanding analytical skills with the ability to solve complex systems challenges and performance bottlenecks
• Proficient knowledge of public cloud infrastructure, networking, architecture, and Linux as well as orchestration, monitoring, automation, and configuration management solutions
• Practical knowledge of distributed service design and performance, including messaging protocols, caching, data residency, database operations, and observability
• Passion for designing and evolving complex systems while also being able to support day-to-day infrastructure operations. We want someone who does not prefer one tool, but rather looks for the right tool for the job
• A dedication to learning new techniques and technologies, then sharing ideas with your fellow engineers with mastery of breaking down, discussing, and communicating technical concepts

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range:

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.