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Account Manager - EMEA

Adobe Inc. is a global leader in digital media and marketing solutions, renowned for its creative software products like Photoshop and Illustrator.

Adobe

Employee count: 1001-5000

India only

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We are seeking an Account Manager to work with a focused cohort of the reseller transacted book of business, driving revenue growth through strategic cross-sell and upsell initiatives, and building long-term relationships with customers. The incumbent would be responsible for helping customers adopt the solution with ease, optimizing their product experience, and guiding them to internal support teams if needed.

Requirements

  • Develop and manage relationships with large customers from ICX book of business
  • Build and nurture strong relationships with managers and decision-makers in these large accounts
  • Drive revenue growth by identifying upsell and cross-sell opportunities
  • Research customer contracts and purchasing history to figure out expansion opportunities
  • Devise customized connect strategy based on the account plan
  • Engage customers daily via Teams/Video calls to conducting extensive account reviews
  • Lead negotiations and pricing discussions to achieve mutually beneficial outcomes
  • Address any issues or concerns promptly to maintain positive client relationships
  • Collaborate with Solution Specialists to maximize footprint of growing Adobe Solution streams

About the job

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Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

India +/- 0 hours

About Adobe

Learn more about Adobe and their company culture.

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Adobe Inc., founded in December 1982, is a leading American computer software company headquartered in San Jose, California. Known for its extensive range of creative, marketing, and document management solutions, Adobe has changed the landscape of digital experiences globally. With core products like Adobe Photoshop, Illustrator, and Adobe Acrobat, the company provides tools that empower users to create and manage various types of digital content effectively. Through its Creative Cloud offering, Adobe enables users to access a powerful suite of applications tailored for graphic design, video editing, and web development, fostering creativity and enhancing productivity.

In addition to its flagship software products, Adobe has made significant strides in digital marketing and analytics, primarily through Adobe Experience Cloud, which offers businesses the tools needed to optimize customer experiences and data-driven marketing strategies. The company places a strong emphasis on innovation and has integrated artificial intelligence (AI) across its product suite under the Adobe Sensei brand. This reflects Adobe's commitment to enhancing creativity and productivity through advanced technology while ensuring that its tools remain user-friendly and accessible. As of now, Adobe employs a global workforce of more than 26,000 dedicated professionals working towards empowering creators and businesses alike to transform their digital engagements.

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Adobe

Company size

1001-5000 employees

Founded in

1982

Chief executive officer

Shantanu Narayen

Employees live in

View company profile

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