We are looking for a passionate, customer-focused Customer Success Manager with a strong eye for design and Shopify know-how to ensure our clients thrive on the platform.
Requirements
- 3+ years of Customer Success, Account Management, or client-facing experience, ideally in SaaS or eCommerce.
- Background in UI/UX design, with portfolio or demonstrable work examples.
- Strong communication skills in English (spoken and written).
- Experience discussing design strategy and mobile UX principles.
- Working knowledge of Shopify, themes, customizations, and ecosystem familiarity.
- Proactive, organized, and confident in managing multiple clients.
Benefits
- Opportunity to work with a fast-growing platform empowering eCommerce brands to create high-converting, mobile-optimized shopping experiences.