United States onlyAccelOne is seeking a Help Desk Technician to provide day-to-day IT support for internal users and systems in a fast-paced, security-conscious environment.
Requirements
- Assist in designing and applying standard configurations for user workstations and devices
- Deploy, configure, and set up new machines and user accounts
- Provide daily troubleshooting and debugging for internal systems and applications
- Perform regular system maintenance, including patches and software updates
- Manage hardware and software license inventory
- Enforce and maintain strict security and access control procedures
- Coordinate troubleshooting and escalations with external vendors when needed
- Monitor system logs to ensure compliance with IT policies and report issues to management
- Maintain local servers and related hardware infrastructure
- Provide off-hours and weekend support as required
- Perform other IT-related duties as needed
Benefits
- 100% Remote work
- Competitive compensation aligned with experience
- Opportunity to work with a globally distributed, highly technical team
- Professional growth in a security-focused, international environment
- A collaborative and people-first culture that values accountability and continuous improvement
Argentina only
Mexico only