Salesforce Solution Architect (FSC-Banking)

About A360

At A360, we’re building something great—plenty of opportunities to grow, collaborate with an amazing team, and work on cutting-edge projects.

Our team is growing, and we’re looking for an experienced Solution Architect! If you're passionate about solving complex challenges, driving innovation, and working across industries like retail, finance, and hospitality, this is your opportunity to make an impact.

Role Overview

The Salesforce Solution Architect designs and delivers scalable Salesforce solutions that drive digital transformation. This role is key in pre-sales, project execution, technical leadership, and innovation, while also mentoring and building technical expertise within the consulting practice.

✔ Strategic Influence: Shape business direction and drive Salesforce innovation across multiple industries.
✔ Growth & Scalability: Work on high-impact, repeatable solutions that accelerate digital transformation.
✔ Leadership & Mentorship: Guide teams, define best practices, and elevate technical expertise.
✔ Innovation & Execution: Balance thought leadership with hands-on implementation success

Key Responsibilities

1. Leadership & Trusted Advisor

• Act as a Salesforce subject matter expert, providing strategic guidance to clients and internal teams.
• Drive internal initiatives to expand the consulting practice with cutting-edge Salesforce solutions for various industries.
• Contribute to knowledge sharing, developing best practices and accelerators to enhance solution delivery.
• Mentor and coach consultants, developers, and junior solution architects to strengthen team capabilities.
• Stay at the forefront of emerging trends and technologies, ensuring clients benefit from the latest Salesforce innovations.
• Lead the development of strategic customer roadmaps, providing architecture diagrams for end state, and defining the phased approach to achieve it."

2. Pre-Sales Scoping & Solution Design

• Partner with sales teams to support business development with deep subject matter expertise and precise project estimates.
• Lead discovery sessions to assess client needs and architect Salesforce-driven solutions tailored to industry-specific challenges.
• Define and document solution architecture, business processes, and system requirements.
• Develop and present strategic roadmaps and implementation frameworks to ensure long-term client success.

3. Project Delivery & Execution

• Lead technical design and architecture for Salesforce implementations, ensuring scalability, performance, and best practices.
• Facilitate solution design workshops and oversee technical execution across retail, financial services, hospitality, and high-tech clients.
• Translate business requirements into well-architected, impactful solutions leveraging Salesforce.
• Collaborate with project teams, clients, and partners to ensure seamless implementations.
• Manage technical scope and client expectations, ensuring alignment between technology solutions and business objectives.
• Develop high-level documentation and solution diagrams to support architectural decisions.

4. Innovation & Accelerator Development

• Build reusable accelerators and frameworks to enhance efficiency and streamline implementations.
• Stay ahead of Salesforce product releases and technological advancements, incorporating them into solution strategies.
• Drive go-to-market strategies by aligning solutions with industry trends and client needs.

Ideal Candidate Profile

• 3+ years of industry expertise in one or more of the following sectors: retail, finPromote ancial services, hospitality, or high tech
• 5+ years designing solutions and/or developing Salesforce applications.
• 3+ years in technology consulting, serving as a client-facing Solution Architect.
• Expert-level proficiency in Salesforce Clouds, including Sales, Service, Community, Einstein, Marketing, Media, and Commerce Cloud.
• Strong expertise in technical design, CRM integration, and business process optimization.
• Hands-on experience with Apex, Lightning, SOQL, REST APIs, and automation tools.
• Proven ability to lead technical requirements gathering, solution design, and enterprise system architecture.
• Experience working in Agile environments and leading technical project teams.
• Exceptional communication and stakeholder management skills, capable of engaging at both product and executive levels.
• Familiarity with Salesforce-compatible third-party solutions relevant to different industries (e.g., retail e-commerce, financial services automation, hospitality loyalty programs, and high-tech sales processes).
• Able to work 9AM-5PM Eastern Time