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Abercrombie and Fitch Co.AC

Hollister Co. - 值班主管, KK Mall

Abercrombie & Fitch Co. is a global, digitally-led omnichannel specialty retailer of apparel and accessories for men, women, and kids through five renowned brands: Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks, and YPB. They are committed to offering products of enduring quality and exceptional comfort, allowing customers worldwide to express their individuality and style.

Abercrombie and Fitch Co.

Employee count: 5000+

China only

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A Full-Time Key Holder helps drive the business through leadership and is actively involved in ensuring a differentiated customer experience. Key Holders should be assertive, analytical and trustworthy as a leader of a multi-million dollar business. They utilize applied learning to evolve as a business leader and improve store results. The Key Holder leads a team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do.


作为值班主管,您将通过领导力推动业务发展,并积极参与打造差异化的顾客体验。值班主管作为数百万美元业务的领导者,应具备果断、分析和值得信赖的特质。他们通过实践学习成长为业务领导者,并提升店铺业绩。值班主管带领团队确保门店日常运营顺利(包括开店和闭店),同时始终以顾客为核心,贯彻服务至上的理念。


What You’ll Do

  • Training and Development
  • Customer Experience
  • Communication
  • Store Presentation and Sales Floor Supervision
  • Asset Protection
  • Policies and Procedures Adherence

工作职责

  • 培训与发展
  • 顾客体验
  • 沟通协调
  • 店铺陈列与销售区域督导
  • 资产保护与损耗控制
  • 政策与流程执行

What it Takes

  • At Least One Year of Customer Service Experience
  • Work Ethic
  • Assertiveness
  • Applied Learning
  • Attention to Detail
  • Analytical Skills
  • Adaptability / Flexibility
  • Multi-Tasking
  • Stress Tolerance


任职要求

  • 至少一年顾客服务经验
  • 良好的职业道德
  • 果断性
  • 实践学习能力
  • 注重细节
  • 分析能力
  • 适应性与灵活性
  • 多任务处理能力
  • 抗压能力

Our Benefits & Perks

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

  • 13th month bonus
  • Monthly Sale Incentive Bonus Program
  • Six social insurance and one housing fund 
  • Generous paid time off
  • Paid Volunteer Day per Year, allowing you to give back to your community
  • Merchandise Discount in all brands 
  • Leadership Training and Development
  • Opportunities for Career Advancement, promoting from within

Abercrombie & Fitch Co. is an Equal Opportunity employer


福利待遇

作为Abercrombie & Fitch Co.(A&F Co.)的一员,您将有机会参与多种福利计划,这些计划旨在适应您和您的生活方式。A&F致力于提供简单、有竞争力且全面的福利,以符合我们公司的文化和价值观,但最重要的是——符合您的需求!我们还提供具有竞争力的激励措施,以表彰团队成员对推动全球业务发展的贡献:

  • 13薪
  • 月度销售激励奖金计划
  • 六险一金
  • 丰厚的带薪休假
  • 每年一天带薪志愿者日,让您回馈社区
  • 全品牌商品折扣
  • 领导力培训与发展
  • 内部晋升机会

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first.

FOLLOW US ON INSTAGRAM @LIFEATANF


Abercrombie & Fitch Co. 是一家全球领先的全渠道专业零售商,专注于为儿童至千禧一代提供服饰及配饰,并根据他们的生活方式需求精选产品组合。

公司旗下拥有多个品牌,包括Abercrombie & Fitch、YPB、abercrombie kids、Hollister和Gilly Hicks,每个品牌均致力于提供品质、舒适卓越的产品,助力全球顾客探索并成为真正的自己。Abercrombie & Fitch Co. 在北美、欧洲、亚洲和中东地区经营超过750家门店,并运营电商平台abercrombie.com、abercrombiekids.com和hollisterco.com。

在Abercrombie & Fitch Co.,我们以目标为导向,并始终以人为本。

About the job

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Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

China +/- 0 hours

About Abercrombie and Fitch Co.

Learn more about Abercrombie and Fitch Co. and their company culture.

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We are Abercrombie & Fitch Co. (NYSE: ANF), a leading, global, omnichannel specialty retailer of apparel and accessories for men, women, and kids through five renowned brands. Our family of brands includes Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks, and YPB (Your Personal Best). We share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. We believe that every day should feel as exceptional as the start of a long weekend. Since our founding in 1892 by David Abercrombie, we've been a specialty retailer of quality apparel, outerwear, and fragrance, designed to inspire our global customers to feel confident, be comfortable, and face their Fierce. Ezra Fitch joined as a partner in 1900, and the company was incorporated as Abercrombie & Fitch Co. in 1904.

Our journey has seen us evolve from an outdoor specialty retailer, outfitting notable visionaries and leaders, to a global fashion presence. We're proud to have exceeded $1 billion in annual digital sales and continue to expand our global reach. Our corporate purpose is to be here for you on the journey to being and becoming who you are. We believe that when people everywhere are free to be who they truly are, we can reach our full potential together. Each generation brings an opportunity to change the world for good. We are committed to empowering our global customers, associates, and partners to express who they want to be. Our headquarters are in New Albany, Ohio, and we operate hundreds of stores across the Americas, Europe, Asia, and the Middle East, in addition to our e-commerce sites. We're focused on creating a culture of belonging and encouraging every associate to reach their full potential through meaningful programming, including associate resource groups and engagement events. We lead with purpose in all we do; that's who we are now.

Employee benefits

Learn about the employee benefits and perks provided at Abercrombie and Fitch Co..

View benefits

Paid sick days

Paid sick days are provided.

Fitness stipend

A fitness stipend is offered.

Commuter benefits

Commuter benefits are offered.

Paid volunteer time

Paid volunteer time is offered.

View Abercrombie and Fitch Co.'s employee benefits
Claim this profileAbercrombie and Fitch Co. logoAC

Abercrombie and Fitch Co.

Company size

5000+ employees

Founded in

1892

Chief executive officer

Fran Horowitz

Employees live in

View company profile

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