AbbottAB

Principal Remote Support Specialist

Abbott is a global healthcare company dedicated to helping people live their healthiest lives through comprehensive health solutions across medical devices, diagnostics, nutrition, and branded pharmaceuticals.

Abbott

Employee count: 1001-5000

Salary: 85k-171k USD

United States only
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

  • Career development with an international company where you can grow the career you dream of .
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with high employer contribution
  • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

Join the EP Commercial Development Team to drive field adoption of Remote Support technologies (EnSite Connect + Medinbox). You will support your customers through remote case support through Ensite Connect, share with your areas the many exciting use cases of Remote Support, develop educations specific to your team needs, and segment customers and target accounts that would benefit from this technology. Additionally, you will consolidate user feedback from the field, keep a database of connected accounts, and support Medinbox install and launch at accounts in your area. Being a part of this team will immerse you in current and future Remote Support initiatives, allow you to work with cross-functional EP teams, and be a part of developing future Remote Support workflows and technology.

What You’ll Work On

  • Develop remote technique and service model
  • Partner with the commercial development New Technology team
  • Support and align to remote support business model
  • Educate through remote support
  • Develop best practices of remote capital product installation
  • Exhibit strong communication and analytical skills to understand issues and create solutions
  • Be proficient in Salesforce and Power BI
  • Develop executive level presentations to local teams and area sales leadership with customer segmentation data
  • Understand market and competitive dynamics
  • Drive consistency in mapping knowledge and techniques
  • Work with hospital systems to educate and enable EnSite Connect
  • Build and maintain a positive team culture through daily work
  • Adapt to a dynamically changing service model
  • Gain knowledge on competitive remote service landscape
  • Dynamically and effectively communicate in virtual scenarios

Required Qualifications

  • Bachelors’ degree
  • Minimum 3-years’ experience in 3D cardiac mapping
  • Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization. Multitasks, prioritizes, and meets deadlines in timely manner.  
  • Experience working with complex product portfolios in the medical device industry. Experience with strategic product planning and commercial execution.

Preferred Qualifications

  • Mentorship experience – mentoring individuals on a team to successfully achieve goals
  • Clinical sales experience – accountable for the direct sales of capital and disposables in a territory
  • Training experience – mentorship or professional training initiatives
  • Marketing experience – work on or closely with a marketing organization on commercializing products

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is

$85,300.00 – $170,700.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Support Services

DIVISION:

EP Electrophysiology

LOCATION:

United States of America : Remote

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 25 % of the Time

MEDICAL SURVEILLANCE:

Yes

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipmentAbbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Salary

Salary: 85k-171k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Abbott

Learn more about Abbott and their company culture.

View company profile

Abbott is in the business of life, creating life-changing technology that enhances the lives of individuals and communities. For over 130 years, we have put science and innovation to work to help people live their healthiest lives. Our commitment is reflected in our broad portfolio of life-saving medical devices, nutrition, diagnostics, and branded generics that serve over 160 countries worldwide. We are a global leader in diagnostics, enabling rapid and accurate testing to ensure timely healthcare delivery.

Our mission is to help you live your best life, both now and in the future. From devices that improve health outcomes in diabetes management to advanced medical solutions for heart health, Abbott is dedicated to improving health globally. We operate on principles of balance, diversity, and patient-centric solutions, making significant investments in research and development to continually innovate in a rapidly changing healthcare landscape. With approximately 114,000 employees committed to our vision, we are shaping the future of health with a focus on sustainability and social responsibility.

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Abbott hiring Principal Remote Support Specialist • Remote (Work from Home) | Himalayas