Zuhro Safarkulova

Handled reservations and inquiries, organised client meetings, performed administrative reporting, managed switchboard and reception duties, and maintained office supplies and visitor services.

Organised official and private meetings for the General Manager, provided informal translation (English–Russian/Tajik), managed switchboard operations, and welcomed visitors to maintain professional front-office service.

Managed incoming calls and visitor reception, assisted staff with ID badges, mail distribution and office administration, and provided informal translation between English, Russian and Tajik.

Managed guest reservations and check-ins, answered phone enquiries, maintained staff and guest records, handled petty cash and switchboard duties, and liaised with international customers and partners.

Delivered English instruction and developed course materials, prepared documents and programmes using Microsoft Office, coordinated with government and international agencies, and supported administrative tasks.

Taught and presented to students and scholars in science, delivered individual presentations, and verified translations between English, Russian and Tajik.

Grade: Diploma with Honours

Activities and societies: Studied English literature and computer packages (Word, Excel, PowerPoint, Outlook); participated in presentations and language skills development.

Completed a Specialist degree in English Language (Diploma with Honours), focusing on English language skills, literature, and computer applications.

Activities and societies: Focused on oral and written English proficiency; initial practical use of English for communication.

Undertook an English language course in Khorog to improve speaking, writing, and reading skills.